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  • November 4, 2016 at 4:33 pm #1244363
    Ben Horle
    Participant

    Hi Guys

    I have a problem, I’ve just seen the new extended demo am really keen to use the wedding one!
    I have managed to validate my Dev.sussexchef.com but can’t make the demo to install as I can’t seem to get revolution slider to go active. please may you help me with this? I’m really excited to redo my site! I’ve learnt so much in the 2/3 years I’ve been with you!

    November 4, 2016 at 4:33 pm #1244364
    Ben Horle
    Participant
    This reply has been marked as private.
    November 4, 2016 at 4:37 pm #1244371
    Ben Horle
    Participant

    Ignore me, I’m an idiot! I make Arnold Rimmer look cool!

    November 4, 2016 at 4:40 pm #1244372
    Ben Horle
    Participant

    Oh, now it won’t install, can you help me?

    November 5, 2016 at 1:39 am #1244756
    Christopher
    Moderator

    Hi there,

    Revolution slider doesn’t need activation code as it comes bundled in X and it works as long as X is activate.
    Please follow this link https://community.theme.co/kb/demo-content/, clear cache and install demo content again.

    Hope it helps.

    November 5, 2016 at 4:29 am #1244854
    Ben Horle
    Participant

    Hi

    Thanks for getting back to me, It won’t import, I cleared the cache in cloud flare but I don’t currently use a cahing plugin on the Dev site.

    Thanks

    Ben

    November 5, 2016 at 5:45 am #1244892
    Christopher
    Moderator

    Hi there,

    Please confirm if we have permission to try to setup demo content for you.

    Thanks.

    November 5, 2016 at 6:12 am #1244926
    Ben Horle
    Participant

    Most certainly yes, thank you so much! What great service and on a Saturday too!

    November 5, 2016 at 8:12 am #1245007
    Ben Horle
    Participant

    Am I able to get the page templateso for that demo site too please?

    November 5, 2016 at 8:34 pm #1245467
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating in! I have tried to import the demo but there is an AJAX error in your dashboard. It seems that there is a fatal PHP error. I have tried to log in to the cpanel but the username seems invalid.

    Can you please enable WP_DEBUG mode? You can do this by opening wp-config.php and adding
    define( 'WP_DEBUG' , true ); just above /* That's all, stop editing! Happy blogging. */ For example:

    define('WP_DEBUG', true);

/* That's all, stop editing! Happy blogging. */

    When you revisit the dashboard, we should have some error output describing the issue in more detail. We also recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    You can add it before the line
    /*That's all, stop editing! Happy Blogging. */

    We would loved to know if this has work for you. Thank you.

    November 10, 2016 at 4:01 am #1251445
    Ben Horle
    Participant

    Hi
    I think I have enabled debug mode correctly but cannot find a report in the dash

    I will update the password fields now.

    Thanks

    Ben

    November 10, 2016 at 4:02 am #1251446
    Ben Horle
    Participant
    This reply has been marked as private.
    November 10, 2016 at 7:34 am #1251643
    Joao
    Moderator

    Hi There,

    dev.sussexchef.com/admin

    or

    dev.sussexchef.com/wp-admin

    do not work, please let us know working path to your dashboard.

    Thanks

    Joao

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