Navigation
Archive / Demo Content not working
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • May 28, 2016 at 9:00 pm #1014837
    peng2
    Participant

    Hi,

    I am having issues importing demo content. I selected the theme I wanted and tried to set it up, but it’s not working at all.

    Thanks.

    May 29, 2016 at 12:22 am #1014933
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in!

    To know more about the Demo Content and how to troubleshoot if you encounter any error, please check it out here: https://community.theme.co/kb/demo-content/

    To assist you better with this issue, would you mind providing us the url of your site with login credentials, if necessary, so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password (only if necessary)

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    May 29, 2016 at 10:08 am #1015298
    peng2
    Participant
    This reply has been marked as private.
    May 29, 2016 at 10:15 am #1015307
    Christian
    Moderator

    You’re using an old version of X. Please update to the latest version. Please see https://community.theme.co/kb/updating-your-theme-and-plugins/ to learn how to update and https://community.theme.co/kb/product-validation/ to see our new product validation process.

    Thanks.

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1014837 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>