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  • #1046570
    thethrivingindie
    Participant

    I’ve read through most of the issues already posted on installing demo content and addressed my wp-config memory allocation, cleared cache by appending the URL, cleared browsing data, and even downloaded the straight .zip file (got lost there).

    I’d sure appreciate some direction getting this demo loaded.

    Thank you,

    Louellen

    #1046573
    thethrivingindie
    Participant
    This reply has been marked as private.
    #1046604
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! I did some further investigation. I noticed that you are using PHP version 5.2.17 and WordPress 4.5 requires at least 5.6 (https://wordpress.org/about/requirements/). And also you are using an older version or MySQL (5.5.48) too. This could possibly be the cause of the issue. In most cases you cannot update your PHP version yourself and need to contact your host about this. The upgrade process is an easy process and should be something your host can do for you without affecting your website or charging you for it. Here’s a letter you can send to your hosting company:

    Dear host,
    
    I\'m interested in running the open-source WordPress <https://wordpress.org/> web software and 
    I was wondering if my account supported the following:
    
    - PHP 5.6 or greater
    - MySQL 5.6 or greater
    - The mod_rewrite Apache module
    
    Looking forward to your reply.

    Hope this helps. Kindly let us know.

    #1046668
    thethrivingindie
    Participant

    I was able to get hostgator to upgrade my php to version 7. Apparently I’d have to use a dedicated server to get the upgraded MySQL.

    BUT good news, the current php version did the trick and I’ve been able to successfully install the church demo!

    SOOO happy. Thank you!

    🙂

    #1046670
    Rue Nel
    Moderator

    You’re welcome!
    Thanks for letting us know that it has worked for you.

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