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  • January 14, 2017 at 10:24 am #1329963
    asalazar11
    Participant

    I can’t download the agency demo. I did have it previously installed but I already cleared the cache of the page and confirmed with my hosting provider that my php memory limit is over 300M. Don’t know what the problem is. Here are some snap shot of what I’m seeing.

    January 14, 2017 at 8:26 pm #1330382
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    January 16, 2017 at 8:19 pm #1332958
    asalazar11
    Participant
    This reply has been marked as private.
    January 17, 2017 at 1:23 am #1333136
    Christopher
    Moderator

    Hi there,

    Please backup your site and confirm if we have permission to try to setup demo content on your site.

    Thanks.

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