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[inviobilisim]

Hey there,

I’ve purchased X a while ago and activated it on my test server and activated it successfully.

Now I had to change our test server completely and I’d like to migrate license into out new installation (if helps: which is behind a HTTP proxy).

1st, I deactivated my current assigned site, then pasted my Envato Purchase code into to activate my X theme.

It says it’s failed and giving me a raw php error output which I’ll write private on next message.

Can you help me?

Thank you

[inviobilisim]

This reply has been marked as private.

[Rahul]

Hey There,

Thanks for writing in!

Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know if this helps!

Thanks for understanding!

[inviobilisim]

Hey there,

My only plugin is cornerstone. I made fresh installation of wordpress v4.6.1 and X theme.

I also tried to activate my old test server and its result turn OK.

Is there a possibilty that my http proxy causes the problem as my server’s and domain’s IPs are different.

[inviobilisim]

Additional info: I put my server directly into internet and pushed http proxy away, but it’s still can’t activate my license.

[Joao]

Hello There,

Thanks for writing in! .

We would advise contacting your host about this. In the meantime, you can fix your WordPress installation by adding this code to a child theme:

add_filter( 'https_ssl_verify', '__return_false' );

This allows WordPress to skip verification when making outbound HTTP requests

I would recommend that you contact your host. Using the error message above, you can contact your webhost. Here is a form letter you may use:

Hello [provider],

My WordPress installation is having a hard time making outbound HTTP requests. I’m using X theme and it makes a request to community.theme.co for setting up automatic updates. Here is the error message I’m receiving:

[screenshot, or copy/paste the verbose error message (see above regarding the &x-verbose flag)]

Could you please do the following?

– Ensure my site can reach this domain: community.theme.co
– Ensure cURL is working, and allow_url_fopen is enabled.
– Ensure PHP is configured with the latest CA Root Certificates.
– Check into the error message above.

Please advise on anything you discover. Thank you.
Hope this helps. Please let us know how it goes.

[inviobilisim]

Hey there,

There were an upgrade operation on my server so i couldn’t update here.
Well, first of all, I maintain my own server. A server from cloud-provider (behind some firewall, have its own floating IP), I have console access and all. There aren’t any 3rd party hosting solutions.

I double checked that my server can reach community.theme.co
I ensured curl is working on my server, and checked php.ini file to see if allow_url_fopen enabled or not (enabled).
I don’t have any problem with certificates.
And when I manually send a request into URL “https://community.theme.co/api-v2/validate/{MY_PURCHASE_CODE}/?product=x&siteurl=http%3A%2F%2F{MY_DOMAIN_COM}%2F” I have an out says {"code":6} and I can see my domain appeared on theme.co dashboard but my theme still says “not-registered theme”.

Is there a way that I can validate my theme manually?

Thank you

[Rad]

Hi there,

Would you mind providing your admin and FTP login credentials in private reply? And please check this https://community.theme.co/forums/topic/validation-fix-installed-curl-on-my-vps-and-it-works/

The 404 response is common with non-properly setup CURL.

I’m not really sure by code 6 means, been trying to replicate it through debugging on my end and can’t replicate it. I may need to check it through FTP directly on your site.

Thanks!

[inviobilisim]

Hi there,

After installing php5-curl package, my problem has solved and now I validated my site.
Thank you and sorry for the trouble. I’ve just missed the simplest thing.

Thanks again!

[Paul R]

You’re welcome! 🙂

[Author]

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