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  • #871656
    clefler
    Participant

    Using the newly offered “The Grid” is there a way to customize a skin?
    By default the plugin is showing all the tags for a given post right with the category.
    I would like to decide where the tags show up in the post preview grid if at all.
    Thanks

    #871921
    germanpulse
    Participant

    I am looking for an answer to this as well! I’ve spent hours trying to not get the tags to show up.

    The plugin’s developer guide seems to be for an updated version of the plugin so its hard to work with that at the moment, and they will not answer any support questions unless I pay for a separate copy of the plugin… something theme.co seems to advise against.

    #872394
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! Regretfully there isn’t a feature in The Grid plugin where you can edit the Grid skins. It is quite different with other grid plugins like Essential Grid, where you can do what ever you want to display in the grid item. To know what else you can do with the grid settings, please check out the documentation here: http://theme-one.com/docs/the-grid/#!/skin_settings


    @GermanPulse
    :
    Thanks for updating this thread! Please check out our knowledge base here: https://community.theme.co/kb/integrated-plugins-the-grid/#more-852530 to know how we utilize The Grid plugin in X.

    To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    Thank you.

    #872695
    clefler
    Participant
    This reply has been marked as private.
    #873089
    festifly-admin
    Participant

    In the grid plugin that came with my X theme. I seem to be missing some key Editing options from the “image settings” window and I am not able to access the “item format” window. without these features, I can’t edit content or customize skins. Please help.

    #873527
    Rue Nel
    Moderator

    Hello @clefler,

    There seems to be an error on the page. Upon checking, you leave the background image fade option to blank. It must be set to zero. Please go to the customizer, Appearance > Customize > Layout and Design > Background Options and make sure that the “Background Image Fade (ms)” is set to zero or something else aside from being blank.

    Hey @festifly-admin;
    Thanks for updating this thread! Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    #873538
    festifly-admin
    Participant
    This reply has been marked as private.
    #874574
    Rad
    Moderator

    Hi there,

    It seems okay from my end, though, I don’t understand which section you’re having this issue. Would you mind providing your screen recording as well?

    Thanks!

    #1100278
    Jonathan F
    Participant

    Is it possible to customize the information displayed on a skin? For example, I like one of the skins I just don’t want it to display the author, and I don’t want it to display the photo title or alt tag? Thanks!

    #1100418
    Rue Nel
    Moderator

    Hello There,

    Thanks for updating this thread! To assist you better with this issue, would you mind providing us the url of your site with login credentials, if necessary, so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password (only if necessary)

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

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