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[dabbevdbrand]

Guys,

On my webshop http://www.creativeuseoftechnology.com my customizer isnt loading, it is stuck at the screen i attached.

Please help I need the customizer asap :(!

[Rue Nel]

Hello There,

Thanks for writing in! A loading screen would probably because you have exhausted your PHP memory limit. By default, WordPress will attempt to increase memory allocated to PHP to 40MB (code is at the beginning of /wp-includes/default-constants.php) for single site and 64MB for multisite, so the setting in wp-config.php should reflect something higher than 40MB or 64MB depending on your setup.

To increase your WP memory limit, please follow the instructions here:
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
http://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/

We recommend that you increase your memory allocated to PHP.To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you. Thank you.

[dabbevdbrand]

Thanks for the reply,

that lines were already in my wp-config…

So that can’t be it,

Please help

[Christian]

Hey there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[dabbevdbrand]

Nevermind it works again 🙂 thanks so much

[Paul R]

You’re welcome! 🙂

[Author]

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