Navigation
Archive / Customizer in Safari is hiding website
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • December 14, 2016 at 6:27 am #1292602
    seppeg
    Participant

    Hi there,

    When using the customizer in Safari the website disappears behind a grey box. Please have a look to attached screenshot.

    Best regards, Seppe

    December 14, 2016 at 8:03 am #1292717
    Thai
    Moderator

    Hi Seppe,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    December 15, 2016 at 8:09 am #1294221
    seppeg
    Participant
    This reply has been marked as private.
    December 15, 2016 at 10:21 am #1294415
    Rupok
    Member

    Hi Seppe,

    Thanks for the credentials. I have checked and I can see the issue but I can’t replicate such issue on any other setup. I can’t see anything on your site that might cause this, so it’s a bit weird. Perhaps a plugin or any configuration on your hosting environment preventing the preview to be loaded over iframe. If it’s not a big issue, kindly use the other browsers since it’s totally fine on Firefox, Chrome as I have checked.

    January 10, 2017 at 4:29 am #1323645
    seppeg
    Participant

    Hi Rupok, thanks for investigating!

    January 10, 2017 at 7:16 am #1323835
    Christian
    Moderator

    You’re welcome.

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1292602 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>