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  • October 9, 2016 at 6:53 am #1208747
    StepUp Team
    Participant

    Hi,
    I’m having a problem on my website with the customizer.

    I read about dozen forum threads about this issue and consulted with my web host to try to figure out the problem.. nothing worked..

    this is my website: mindcet.winway.co.il (there’s an English version)
    running wordpress 4.6.1
    x version: 4.6.4
    cornerstone version: 1.3.3

    appreciate your help,
    Niko

    October 9, 2016 at 6:55 am #1208751
    StepUp Team
    Participant
    This reply has been marked as private.
    October 9, 2016 at 7:13 am #1208770
    Christian
    Moderator

    Hey Niko,

    The issue is due to a Javascript error. Would you mind clearing all caches, removing all customizations for a moment and try testing for a plugin conflict? You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks.

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