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I have just installed X Theme. When I go to “customize” on my word press dashboard, it just hangs and never loads.

Any help would be appreciated.

[Rupok]

Hi there,

Sorry to hear that you are having trouble. It might happen due to insufficient memory. You can try connecting to your root WordPress directory via FTP and open the file wp-config.php and add following at the bottom:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Note that if your host limit the memory on server then it might not work. In that case ask your hosting provider to increase PHP memory limit.

You can find more information on http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP.

Hope this helps.

Cheers!

[[email protected]]

Sorry, but it doesn´t work. Could you give me another solution, Please?
Thanks

[Jade]

HI there,

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If the issue persists, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[[email protected]]

Thanks a lot, the trouble is fixed. But now, i can´t change tne menu appearance. I need to change the size, and the hover appearence, and i don´t know how to do tha whith css.

Thanks for reading

[Joao]

Hi There,

You can change at Appereance > Customizer > Header.

Hope it helps

Joao

[[email protected]]

Thanks for your answer, but i don´t know how to make smaller the bottons in the menu.
Also, i woul like to make disappear the green border that appears when you click in a section of the menu.
Thanks a lot!

[Joao]

Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

[[email protected]]

Hi there! Thanks for your answer. This is the URL pruebas.raicesadiestramiento.com/
Thanks!

[Christopher]

Hi there,

Please change font size and color under Appereance > Customizer > Header -> Links-text, see the attachment.

Please add following code in Customize -> Custom -> Global CSS :

.x-navbar .desktop .x-nav > li > a:hover, .x-navbar .desktop .x-nav > .x-active > a, .x-navbar .desktop .x-nav > .current-menu-item > a {
    box-shadow:none;
}

Change mobile button size under Appereance > Customizer > Header -> Mobile button.

Hope it helps.

[[email protected]]

Thanks for your helping, but it doesn´t works…

[[email protected]]

I can only make disappear the line of the buttons of the menu making transparent all the links of the web,

[Joao]

Hi There,

It is quite confusing what you are trying to achieve?

Can you explain in detail what is your goal and if possible provide a mockup?

Thanks

[Author]

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