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Hi,
I figured out a previous problem. However, I am unable to customize my x theme. I have read others post and tried the things you mentioned, like deactivating the plug ins. None of this has worked. Please help!
Hello There,
Thanks for writing in! A loading customizer screen would probably because you have exhausted your PHP memory limit. By default, WordPress will attempt to increase memory allocated to PHP to 40MB (code is at the beginning of /wp-includes/default-constants.php) for single site and 64MB for multisite, so the setting in wp-config.php should reflect something higher than 40MB or 64MB depending on your setup.
To increase your WP memory limit, please follow the instructions here:
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
http://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/Please let us know how it goes.
Hey,
I was able to figure out how to increase the PHP memory limit, but that did not work. The customization page is still blank. It is only showing the save and publish button.
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