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  • June 3, 2016 at 2:02 pm #1024605
    JoeTheMoe
    Participant

    Hey,

    My Customization page will not load up

    Thank you

    June 3, 2016 at 10:52 pm #1025201
    Prasant Rai
    Moderator

    Hello Joe,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    June 4, 2016 at 12:13 am #1025282
    JoeTheMoe
    Participant
    This reply has been marked as private.
    June 4, 2016 at 6:14 am #1025530
    Thai
    Moderator

    HI There,

    Upon checking your customizer page, it’s working fine:

    http://i.imgur.com/D5Oiyav.png

    Could you please clear your cache and try again?

    Thanks.

    June 6, 2016 at 12:51 pm #1028416
    JoeTheMoe
    Participant

    Thats weird. I have tried it on 2 different computers and it still doesn’t load up.

    June 6, 2016 at 3:54 pm #1028688
    Joao
    Moderator

    Hi There,

    Please clean the cache of your computers before trying.

    In case you still are facing the issue after that, please inform us which computers and browsers you are experiecing the issue so we can test in our end.

    Thanks

    Joao

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