Navigation
Archive / Customiser won't load since update to 4.6.1
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • July 25, 2016 at 8:21 pm #1102751
    Felicity E
    Participant

    Hi I updated to X version 4.6.1 this morning and now customiser will not load. Just get a blank page.
    My site: davewilldoit.com.au
    Wpress: 4.5.3
    X: 4.6.1
    Cornerstone: 4.4.2
    I will send login info separately

    July 25, 2016 at 8:24 pm #1102752
    Felicity E
    Participant
    This reply has been marked as private.
    July 25, 2016 at 8:35 pm #1102760
    Felicity E
    Participant

    It seems there’s a conflict with Gravity Forms. I just deactivated it and was then able to open customiser. Reactivated it and the blank screen returned!

    July 25, 2016 at 9:00 pm #1102814
    Nico
    Moderator

    Hi There,

    Thanks for writing in.

    Would you mind updating your cornerstone to the latest version.

    For guide: https://community.theme.co/kb/updating-your-theme-and-plugins/

    Hope it helps.

    Let us know how it goes.

    Thanks.

    July 26, 2016 at 12:16 am #1102944
    Felicity E
    Participant

    I’m running cornerstone 1.3.0 and the problem persists when Gravity Forms is activated.

    July 26, 2016 at 3:31 am #1103105
    Christopher
    Moderator

    Hi there,

    Please connect to FTP and add following code in wp-config.php file :

    define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    Hope it helps.

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1102751 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>