Docs

[Laura83s]

Hey,

recently I update the website and I noticed that all the code I added since 1 year ago, under “customize” doesn’t work anymore… For instance, I changed the color of some icons, font size… but nothing is working anymore.

http://www.cloudrecover.com.au/

Laura

[Rupok]

Hi Laura,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

[Laura83s]

This reply has been marked as private.

[John Ezra]

Hi there,

Thanks for updating the thread! Unfortunately, the credentials provided aren’t working. Would you mind checking and letting us know? Thanks!

[Laura83s]

the credential are correct, please double check!

[Christopher]

Hi there,

The provided password doesn’t match with user name, please check.

Thanks.

[Laura83s]

I tried several time… could you please give me your email address so I’ll create an access only for you?

Thanks

[John Ezra]

Hi there,

Thanks for updating the thread! It’s possible you have other security measures in place blocking external access from your location. Please check with your hosting on this. Regarding email, we don’t use work emails as we we’re always connected via another platform and we don’t provide personal emails. You can just use a dummy email and create a new user account to provide us with access.

Let us know how that goes. Hope this helps – thanks!

[Laura83s]

This reply has been marked as private.

[Laura83s]

http://www.cloudrecover.com.au/wp-admin/

[Christopher]

Hi there,

The credentials worked but we don’t have permission to check customizer.
Please grant us administrator permission.

Thanks.

[Laura83s]

Ok,I have changed the permission. Thanks.

Cheers

[Paul R]

Hi Laura,

Upon checking, I can see a lot of syntax errors in your custom css code.

Kindly replace the entire code in your Custom > Edit Global CSS with this.

.x-topbar .p-info {
    font-size: 16px;
}

.x-navbar .desktop .x-nav > li > a:hover, 
.x-navbar .desktop .x-nav > .x-active > a, 
.x-navbar .desktop .x-nav > .current-menu-item > a {
    box-shadow: inset 0 0px 0 0 #ffba00;
}

@media (max-width: 767px){
    .x-topbar .p-info {
        background-color: #ffffff;
    }
}
.x-colophon {
    box-shadow: none;
}

.x-colophon {
    border: medium none;
    box-shadow: none;
}

.x-navbar-static-active .x-nav .x-megamenu>.sub-menu, 
.x-nav .x-megamenu>.sub-menu {
    width: 83% !important;
}

.x-nav .x-megamenu>.sub-menu a {
    line-height: 19px;  /* reduce the spacing between each line */
}

/* the text size of the list of pages */

.x-colophon {
    border: medium none;
    box-shadow: none;
}

body.blog {
    background: white!important;
}

@media(max-width: 1180px){
    .masthead-inline .x-btn-navbar {
        display: block;
        float: right;
    }

    .x-nav-wrap.desktop,
    .x-nav-wrap.mobile.collapse {
        display: none;
    }

    .x-nav-wrap.mobile.collapse.in {
        display: block;
    }
}

.x-navbar .desktop .x-nav li>a>span:after {
    display: none;
}

.site .x-navbar,
.site .x-navbar .desktop .x-nav > li > a:hover, 
.site .x-navbar .desktop .x-nav > .x-active > a, 
.site .x-navbar .desktop .x-nav > .current-menu-item > a 
    border: none;
    box-shadow: none;
}

body .x-topbar .p-info a {
    border:0;
}

.page-id-8331 
{
    color: #fffff;
}

.single .entry-featured  
{
    display: none;
}

input.wpcf7-form-control.wpcf7-submit:hover {
    background-color: #5e9ed3 ;
    color: white;
    border-color: #5e9ed3 
}

input.wpcf7-form-control.wpcf7-submit {
    background-color: white ;color: #5e9ed3;
    border-color: #5e9ed3 
}

.desktop .x-nav .x-megamenu>.sub-menu>li {
    padding: 0px 18px;
}

.desktop .x-nav .x-megamenu>.sub-menu>li>a{
    font-size:2.3rem;
}

.x-navbar .x-nav .sub-menu a {
    font-size: 13px;
}

h1, .h1 {
    font-size: 3em;
}

h2, .h2 {
    font-size: 2em; 
}

h3, .h3 {
    font-size: 1.7em; 
}

.h-feature-headline span i {
    background-color: #5e9ed3; 
}

.entry-title {
    font-size: 230%;
}

.x-ul-icons li {
    line-height: 1.2;
}

.x-icon-check{
    font-size: 33px;
}

.page-id-8331 .x-icon-check{
    color: #5e9ed3 ;
}

.page-id-10102 .x-icon-check{
    color: #5e9ed3 ;
}

.page-id-13315 .x-icon-check{
    color: #5e9ed3 ;
}

.page-id-7265 .x-icon-check{
    color: #5e9ed3 ;
}

.page-id-6612 .x-icon-check{
    color: #5e9ed3 ;
}

.page-id-10097 .x-icon-check{
    color: #f08c1e ;
}

.page-id-10078 .x-icon-check{
    color: #5e9ed3 ;
}

.page-id-7027 .x-icon-check{
    color: #f08c1e ;
}

.page-id-239 .x-icon-check{
    color: #f08c1e ;
}

.page-id-239 .x-icon-check{
    color: #f08c1e ;
}

.page-id-10104 .x-icon-check{
    color: #DAA520 ;
}

.page-id-10099 .x-icon-check{
    color: #f08c1e  ;
}

.page-id-10106 .x-icon-check{
    color: #DAA520 ;
}

.page-id-8222 .x-icon-check{
    color: #FFFFFF ;
}

.archive .x-header-landmark { display: none; }

.p-meta span:first-of-type 
{display: none;}

.x-skill-bar{
height:40px;
}

h6.h-skill-bar {
    text-transform: none;
    font-size:120%;
    font-family: 'Gotham Rounded SSm A', 'Gotham Rounded SSm B', 'Arial Rounded MT Bold', 'Helvetica Rounded', Arial, sans-serif;
    color: #686868;
}

.single-post .entry-featured {
    display:none;
}

.x-navbar .x-nav { font-size: 12px; }

.x-skill-bar .bar .percent {
    font-size:18px;
}

footer {
    font-weight:normal;
}

blockquote.x-blockquote, blockquote .x-cite {
    letter-spacing: 0.5px;
}

ul.sub-menu {
    width: 75%;
}

.h-feature-headline span i {
    font-size: 50px;
}

.single .entry-featured  /** for Single Post **/
{
    display: none;
}

.h-landmark, .entry-title.h-landmark {
        font-size: 255%;
        color: #f08c1e ;
}

.entry-title {
font-size: 190% !important;
}

.blog .site {
    background-image: url("https://www.cloudrecover.com.au/wp-content/uploads/2015/08/background-blog.jpg");
}

Hope that helps

[Laura83s]

I did it but still have problems… for instance, look at this page:

http://www.cloudrecover.com.au/team/

still, you cannot see the linkedin button there

Thanks

[Rue Nel]

Hello There,

The Linkedin button is not showing because it has a white text and background color. I would highly suggest that you change the colors of the buttons in your customizer. You need to go to Appearance > Customize > Button > Colors and also change the hover colors. Please see the screenshot below:

Hope this helps.

[Author]

Posts