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  • #1089178
    pdopchev
    Participant

    Hi guys,

    I have edited a grid so one of the buttons at the bottom uses a custom url via meta handling. I believe the grid was working fine till today but just noticed the custom link is not redirecting correctly – instead it leads to the post url. Any ideas what the reason might be?

    link: http://www.dopchevproductions.com/test/skis/

    post url: http://www.dopchevproductions.com/test/product/the-80/

    custom url: http://www.dopchevproductions.com/test/product/the-80-custom/

    The “Custom” button at the bottom is the problematic one. Attaching screen grabs with settings for it.

    #1089634
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! By the time I have checked your site, it seems that the site is unreachable. This is what I am seeing: http://prntscr.com/btjubi.

    Please do contact your hosting providing to resolve the issue first. Please let us know when the site will be available again.

    Thank you.

    #1089835
    pdopchev
    Participant

    Hi, the host provider was having networking issues – the website is up and running.

    #1089838
    Christopher
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1089846
    pdopchev
    Participant
    This reply has been marked as private.
    #1089897
    Lely
    Moderator

    Hello There,

    Thank you for the credentials. I have tested same setup on my test site. I found out that even if you have set to use custom Meta for the link and then you have provided the Post link on the same element, it will use the Post link. Remove the link you have added on Edit Element > Link to > Post link and the Custom URL will work. See attached screenshot.

    Hope this helps.

    #1093858
    pdopchev
    Participant

    Awesome! Thanks for finding out the cause behind the issue! All fixed now!

    #1093874
    Jade
    Moderator

    You’re most welcome!

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