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  • September 3, 2016 at 3:08 pm #1159902
    Rubén M
    Participant

    Hello,

    I’m driving mad trying to solve this so I need a bit of help please. I updated my version of the X Theme from 3.(Don´t know).1 to 4.6.1 and I also updated all the puglins.

    After this update, my web is upside down, showing the menu 2 times (mobile menu and desktop menu),with everything aligned to the left instead of centered an nav elements loosing its css properties I gave’em. Any clue on what’s wrong here?

    My website is artepizzadanicola.es

    Thanks in advance!!

    September 4, 2016 at 12:29 am #1160246
    Christopher
    Moderator

    Hi there,

    I’m sorry you’re experiencing this after the update. What you’re seeing is a result of the X CSS path structure being changed back in version 4.3.3. You can fix this by using the updated child theme format that isn’t stack specific. Or you can update the path in style.css of your child theme. For more information on this process, take a look at the 4.3.3 release notes: http://theme.co/changelog/#theme-4-3-3

    Hope it helps.

    September 6, 2016 at 12:35 pm #1163320
    Rubén M
    Participant

    Thank you very much for your fast answer! but now I can’t find the file where I did all those css customization. When I use developer tools to track the css file (as I remember menu items’ typo should be “Mathlete”) it ends up it’s an inline style. Any idea on how to know what is the file whcich contains these styles?

    Thanks in advance

    September 6, 2016 at 1:45 pm #1163396
    Joao
    Moderator

    Hi There,

    You probably made your Customizations on Appereance > Customizer > Custom > CSS or on style.css of your Child theme.

    Let us know if you need further help,

    Joao

    September 7, 2016 at 3:07 pm #1165049
    Rubén M
    Participant

    You were right! I was pretty convinced I did it with the child theme method… Sorry! Now it’s almost done but still having problems. Now it’s with a self hosted video x-shortcut used in the index page. It’s not showed. The page only shows “Play” and “Pause” as list items. I suppose it will be probably the same path issue, but dunno what path I have to correct now in order to make it work.

    Thank you very much for the support!

    September 7, 2016 at 6:55 pm #1165342
    Jade
    Moderator

    Hi Ruben,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    September 10, 2016 at 12:43 pm #1169406
    Rubén M
    Participant
    This reply has been marked as private.
    September 11, 2016 at 12:01 am #1169787
    Rad
    Moderator

    Hi there,

    You should delete X Shortcodes plugin and activate the Cornerstone plugin.

    Cheers!

    September 11, 2016 at 6:14 am #1170024
    Rubén M
    Participant

    But the whole web is made using shortcodes so, if i delete X-Shortcodes plugin and activat cornerstone, will I have to redo the whole website?

    Thanks for all your support.

    September 11, 2016 at 6:29 am #1170033
    Thai
    Moderator

    Hi Ruben,

    But the whole web is made using shortcodes so, if i delete X-Shortcodes plugin and activat cornerstone, will I have to redo the whole website?

    You don’t have to worry. All the shortcodes in X-shortcodes are also included in the Cornerstone plugin.

    So please deactivate X-shortcode and turn on Cornerstone.

    Regards!

    September 12, 2016 at 1:35 pm #1171853
    Rubén M
    Participant

    Thank you very much. I’ve already done this and now the video cover image is showed again but I can’t play the video. In addition, now if I want to edit my pages using cornerstone it starts from scratch! What can I do? Is something I’m missing here?

    Thanks you again for your time and attention.

    September 12, 2016 at 3:39 pm #1172003
    Joao
    Moderator

    Hi Ruben,

    Are you referring is your front page video? It is working on my end. On which browser or device are you experiencing the issue?

    Please clean your browser cache and test again in any case.

    If you built your pages using WordPress Classic Editor or Visual Composer you cannot edit them with Cornerstone you need to start from zero.

    Now my personal opinion. I have been on the same situation as you, as used X before Cornerstone existed and when Cornerstone came out I decided to migrate to Cornerstone, on the first couple of days it took me sometime to get used it, but believe me, it was worth, I managed to achieve much better results with Cornerstone and at much faster pace. I recommend you watching our knowledge base series or some YouTube Cornerstone Tutorials to get started, after that you will be impressed with the flexibility and how much easier it is to achieve great layouts using Cornerstone.

    Let us know if you need further help,

    Joao

    September 13, 2016 at 1:12 pm #1173536
    Rubén M
    Participant

    Should be a caché issue. Now I can watch it perfectly. Thank you one more time!

    I’ll take your opinion into account.

    Thanks all of you for your amazing support.

    September 13, 2016 at 1:14 pm #1173538
    Prasant Rai
    Moderator

    You are most welcome. 🙂

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