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[jessebrito]

Hello,

A site i’m working on, cailbatestenv.com, has a custom-coded menu, which, after the last cornerstone update, has stopped working. Ontop of this, we have also noticed that inside the customizer, the custom code section is glitchy, with the editing boxes displaying as tiny narrow columns. Other issues include some cornerstone elements not working on the live site, and some strange overflow issues here and there.

I’ll provide login credentials so you can see exactly what these problems are, and I’d appreciate any advice you may have about fixing these issues!

(Currently using most recent X and Cornerstone)

Thanks!

[jessebrito]

This reply has been marked as private.

[Paul R]

Hi,

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

[jessebrito]

Hello,

We’ve already tested for a plugin conflict and haven’t noticed any difference when all non-x related plugins were deactivated.

Thanks

[jessebrito]

Hello,

Updated on the situation; the customizer glitch and overflow issues we’re indeed plugin conflicts, however the infinite cornerstone loop still persists.

Any help would be greatly appreciated!

Best

[Rahul]

Hey There,

Thanks for writing in!

You can try adding this in your wp-config.php located at the root directory of your site.

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line

/* That’s all, stop editing! Happy blogging. */

Hope that helps!

[jessebrito]

Hi there,

No luck with that 🙁

Something seems to be snagging Cornerstone, but unfortunately doesn’t look like its a memory limit.

[jessebrito]

This reply has been marked as private.

[Rue Nel]

Hi There,

A loading screen usually means there is a fatal PHP error. Can you please enable WP_DEBUG mode? You can do this by opening wp-config.php and adding
define( 'WP_DEBUG' , true ); just above /* That's all, stop editing! Happy blogging. */ For example:

define('WP_DEBUG', true);

/* That's all, stop editing! Happy blogging. */

When you revisit the page with the loading screen, you should have some error output describing the issue in more detail.

Please let us know how it goes.

[Author]

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