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  • May 19, 2016 at 5:05 pm #1000335
    cstarrduke
    Participant

    Hello!

    I am having an issue with my Custom 404 extension. I created my desired 404 page, activated the Custom 404 Extension, chose the page I created, pressed save. But when I am on my site and the 404 page should come up, a link to my 404 page comes up. Not the actual page.

    I am using X Theme version 4.4.2, WordPress version 4.5.2 and Cornerstone version 1.2.4. The URL for the page is http://www.cstarr.org/. This site is under construction right now, so you may not be able to view the page.

    Thank you!

    May 19, 2016 at 9:40 pm #1000744
    Darshana
    Moderator

    Hi there,

    Thanks for writing in! Can you disable under construction mode to check your issue? or you can provide access to your site.

    Thanks!

    May 20, 2016 at 5:49 am #1001307
    cstarrduke
    Participant
    This reply has been marked as private.
    May 20, 2016 at 7:30 am #1001403
    Joao
    Moderator

    Hi There,

    In order to the Custom 404 page to work it is necessary to select the page template, I have selected Blank – No Container | Header Footer , and now it works.

    Hope that helps,

    Joao

    May 20, 2016 at 7:40 am #1001409
    cstarrduke
    Participant

    Thank you!

    May 20, 2016 at 8:39 am #1001501
    Joao
    Moderator

    You are welcome.

    Let us know if you need help with anything else.

    Joao

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