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Posts
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Hi!
I would like to ask, what could cause upon setting up the demo content, regardless which, my whole website and page gets covered with HTML and CSS code. I will now upload a screenshot and please help me resolve this as soon as possible, it is really disturbing and not what is expected of such theme and service.
Hi there,
Please make sure to install and active the Cornerstone plugin so that the shortcodes will work.
Hope this helps.
When I go to Cornerstone, it says that it is not validated, but on the main page with the addons this message does not appear and it is allowing me to use all features. However, upon accessing Cornerstone I receive the following message: (please see the screenshot)
Hi There,
Is your X|Theme successfully validated? If so, and the Cornerstone is still asking for validation. Then its either you renamed the x folder on /wp-content/themes/ or you uploaded the entire x_package that you download on the ThemeForest account page. You should extract it first and upload only the x.zip file.
Though it could be other thing, as I can’t check the site since it is asking for authentication. Please provide us a login credentials in private reply so we can take a closer look.
Thanks.
Thank you, I managed to solve the issue as you suggested, checking how was the theme installed and which folder/package was placed where.
Best regards,
Ioan
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