Topic: Counter Not Working | Themeco Community

Tagged: x

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October 22, 2016 at 9:06 pm #1226889

RudeRobb
Participant

Hello,

For some strange reason the counters are not working on the homepage (they work fine in cornerstone). Been using X a while, never had this issue before. Any ideas?

https://whooked.com/

October 23, 2016 at 12:47 am #1226997

Rue Nel
Moderator

Hi There,

Thanks for writing in! Are you using CloudFlare or may have installed a caching plugin like WordFence, W3 Total Cache or WP Super Cache? Please keep in mind that after doing every updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Please let us know how it goes.

October 23, 2016 at 7:42 am #1227238

RudeRobb
Participant

Thanks for the reply. Yes, I have w3 total cache and just disabled it and your right, the counter started working again. Any ideas on what I can do to make them work together? Seems strange that I would not be able to use the counter if I use w3.

All help much appreciated!

October 23, 2016 at 8:07 am #1227248

Thai
Moderator

Hi There,

Please try to disable the Minify setting:

http://i.imgur.com/rH0bg8E.png

Hope it helps 🙂

October 23, 2016 at 7:17 pm #1227634

RudeRobb
Participant

Thanks, tried that. Did not seem to make any difference. Seems like the only way the counters start working again is if I disable w3 cache. Any other ideas?

October 23, 2016 at 9:31 pm #1227799

RudeRobb
Participant

Never mind. I think I have figured it out. Thanks!

October 23, 2016 at 10:40 pm #1227845

Lely
Moderator

Glad you were able to figure this out.

Feel free to open a new thread if you still have questions.

Cheers!
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