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  • September 6, 2016 at 4:27 am #1162782
    eomedical
    Participant

    Hi,

    Some of my pages is not loaded fully when I edit from cornerstone.
    I increased the PHP limit as instructed in wp-config.php, but it doesn’t work.

    One of the page is http://eogroup.asia/primary-care/electrocardiogram-ecg/

    Thanks & Best Regards,
    Sim

    September 6, 2016 at 4:29 am #1162787
    eomedical
    Participant
    This reply has been marked as private.
    September 6, 2016 at 5:20 am #1162826
    Lely
    Moderator

    Hello Sim,

    Thank you for the credentials.
    I saw this error on the console:
    js:34 Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error

    Please try to disable Google API on Appearance > UberMenu > General Settings > Assets. The theme loads Google API already. No need to load this again. Do let us know how this goes.

    September 6, 2016 at 10:03 pm #1163904
    eomedical
    Participant

    Hi Lely,

    Thanks. I had disable the Google API, but the some contents is still not loading when edit in cornerstone.
    For example, this page:
    http://eogroup.asia/primary-care/electrocardiogram-ecg

    Thanks & Best Regards,
    Sim

    September 7, 2016 at 3:59 am #1164137
    Christian
    Moderator

    Hey Sim,

    Would you mind providing us with FTP credentials login credentials so we can take a closer look?

    Thanks.

    September 7, 2016 at 9:23 pm #1165679
    eomedical
    Participant
    This reply has been marked as private.
    September 8, 2016 at 1:47 am #1165921
    Rue Nel
    Moderator

    Hello Sim,

    Thanks for providing the information. Regretfully the password seems invalid. We could not login to your ftp. Please double check it.

    I did some further investigation. I noticed that you are using PHP version 5.4.45 and WordPress 4.5 requires at least 5.6 (https://wordpress.org/about/requirements/). This could possibly be the cause of the issue. In most cases you cannot update your PHP version yourself and need to contact your host about this. The upgrade process is an easy process and should be something your host can do for you without affecting your website or charging you for it. Here’s a letter you can send to your hosting company:

    Dear host,

I\'m interested in running the open-source WordPress <https://wordpress.org/> web software and 
I was wondering if my account supported the following:

- PHP 5.6 or greater
- MySQL 5.6 or greater
- The mod_rewrite Apache module

Looking forward to your reply.

    Hope this helps. Kindly let us know.

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