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  • #1305008
    TaverasJose
    Participant

    Hi guys, I’l be the first one to admit I have a lot of stuff going on in the back but Cornerstone is hanging on me. I’ve gone back and undone everything I did or installed for the last month and it still hangs. Any chance you guys can take a look?

    #1305009
    TaverasJose
    Participant
    This reply has been marked as private.
    #1305199
    Lely
    Moderator

    Hello There,

    Thank you for giving us your site credentials.
    I can see that you were using cloudfare. The Cornerstone builder takes place on the front end, so sometimes Cloudfare tries to cache its resources. This can cause stale data to be loaded. To resolve this, you’ll need to disable Cloudfare when the builder is in use. This won’t effect front end performance at all.

    1. Log into CloudFlare and navigate to “Page Rules”
    2. Add a new rule using this URL pattern: *.example.com/*?cornerstone=1
    3. Under custom caching, enable “Bypass cache”
    4. Turn Performance “Off”

    If you’re still having issues editing a page, you may need to login to Cloudfare again and purge the cache.

    #1306231
    TaverasJose
    Participant

    Hi,
    thank you for this support.
    I did everything you recommended here and it definetly made a difference but here is the thing now,
    Cornerstone only opens up in “skelleton mode”

    #1306242
    Joao
    Moderator

    Hi There,

    Would mind adding this in your wp-config.php located at the root directory of your site.

    define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

    You can add it before the line

    /* That’s all, stop editing! Happy blogging. */

    Here you have a video tutorial in any case:

    Let us know how it goes.

    Thanks

    #1306569
    TaverasJose
    Participant

    Hi
    Did it

    Same skeleton mode still appears.

    #1306573
    TaverasJose
    Participant

    When I review my wp-config.php those lines were already present

    #1306739
    Lely
    Moderator

    Hello There,

    I can see that you do have lots of plugins.
    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    #1307114
    TaverasJose
    Participant

    Sorry, I don’t know if you read my whole thread here. I started off, before I asked for assistance from you, by doing this. I unplugged everything and the problem persisted.

    #1307771
    Rue Nel
    Moderator

    Hello There,

    I have checked your site and it seems that there is a fatal error when you edit in Cornerstone. Can you please enable WP_DEBUG mode? You can do this by opening wp-config.php and adding
    define( 'WP_DEBUG' , true ); just above /* That's all, stop editing! Happy blogging. */ For example:

    define('WP_DEBUG', true);
    
    /* That's all, stop editing! Happy blogging. */

    When you revisit the page, you should have some error output describing the issue in more detail.

    Please let us know how it goes.

    #1308700
    TaverasJose
    Participant

    Hi
    I tried what you recommend. When I went back to Cornerstone now it works.
    So I removed the line from the wp-config.php and it still works.

    wierd.

    Now I’m noticing this error: (see attached)
    in only two of my pages. Both at the bottom.
    I cleared the cache, and nothing, disabled a few
    I went back to putting the debug line into the wp-config.php, but its not letting me see the error.

    I deactivated my Catching Plugin and it went away, but I needed to run the site!

    #1308718
    Rupok
    Member

    Hi there,

    Thanks for writing back! Your screenshot was not uploaded due to exceeded file size so can’t check the error. Your attachment should be within 512KB. You can also use this tool to add your screenshot – http://prnt.sc

    Cheers!

    #1309907
    TaverasJose
    Participant
    #1309916
    TaverasJose
    Participant

    Never mind I solved the problem this morning after trying all night

    #1309987
    Rahul
    Moderator

    Glad you’ve sorted it out for yourself.

    Let us know if we can help with anything else.

    Thanks!

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