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  • November 13, 2016 at 10:42 am #1255301
    Billy
    Participant

    Initially it looks like the Cornerstone editor seems to load for the page but then the individual elements keep spinning forever.

    November 13, 2016 at 10:59 am #1255324
    Rupok
    Member

    Hi there,

    Thanks for writing in! It usually happens due to insufficient memory. You can try connecting to your root WordPress directory via FTP and open the file wp-config.php and add following at the bottom:

    define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    Note that if your host limit the memory on server then it might not work. In that case ask your hosting provider to increase PHP memory limit.

    You can find more information on http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP.

    Hope this helps.

    Cheers!

    November 14, 2016 at 6:28 pm #1257174
    Billy
    Participant
    This reply has been marked as private.
    November 14, 2016 at 10:14 pm #1257442
    Billy
    Participant
    This reply has been marked as private.
    November 15, 2016 at 12:30 am #1257541
    Rupok
    Member

    Hi there,

    Adding the lines to increase memory should not make your site down, perhaps you are not adding it properly. However as mentioned on previous reply, if your hosting provider restrict the memory then increasing through wp-config won’t affect. Let’s ask your hosting provider to confirm the memory.

    Thanks!

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