Topic: Cornerstone down't load

Tagged: x

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October 2, 2016 at 5:15 pm #1199671

yukasanford
Participant

Hi,

I am trying to edit my pages but it keeps spinning and not allows me to do anything. Please help me!

Thank you!

October 2, 2016 at 5:16 pm #1199672

yukasanford
Participant

This reply has been marked as private.

October 2, 2016 at 9:10 pm #1199935
Rue Nel
Moderator
Hello There,

Thanks for writing in! I did some further investigation. I noticed that you are using PHP version 5.4.42 and WordPress 4.5 requires at least 5.6 (https://wordpress.org/about/requirements/). This could possibly be the cause of the issue. In most cases you cannot update your PHP version yourself and need to contact your host about this. The upgrade process is an easy process and should be something your host can do for you without affecting your website or charging you for it. Here’s a letter you can send to your hosting company:
```
Dear host,

I\'m interested in running the open-source WordPress <https://wordpress.org/> web software and 
I was wondering if my account supported the following:

- PHP 5.6 or greater
- MySQL 5.6 or greater
- The mod_rewrite Apache module

Looking forward to your reply.
```
Hope this helps. Kindly let us know.
October 4, 2016 at 12:37 am #1201517

yukasanford
Participant

This reply has been marked as private.

October 4, 2016 at 2:49 am #1201632

Rupok
Member

Hi there,

If that plan cover the requirements mentioned above, you can go with that. They will be best to confirm that as they know about their plans.

Cheers!
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