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[Andrei]

Hi, I emulated my website on mobile, windows phone OS and the ConvertPlug is not responsive. It breaks words and it puts them on different lines. You can see the attached image. Thank you.

[Andrei]

My website is //sinestezic.com

[Christopher]

Hi there,

Please add following code in Customize -> Custom -> CSS :

@media (max-width:767px){
.cp-title.cp_responsive.cp-no-responsive span {
    font-size: 18px;
    line-height: 15px;
}
}

Hope that helps.

[Andrei]

I see it is happening on the other phones too if I emulate it. I tested it on a real Nokia phone with Windows OS and it breaks the words, but on some Android phones it works.

[Christopher]

Hi there,

Did you add the code I provided in previous replay? Please clear cache and check again.

Thanks.

[Andrei]

It works, thank you Christopher.

[Christopher]

You’re welcome.

[Andrei]

It has moments when it doesn’t work. My cache is cleared and I always check from incognito. Sometimes it works sometimes it doesn’t. I attached an image. It’s very strange.

[Joao]

Hi Andrei,

It seems to be working on my end, which device and browser you are using while experiencing the issue?

Thanks

Joao

[Andrei]

Hi Joao, I am using toogle device toolbar on Chrome.

[Nabeel A]

Hi again,

Try adding the following code in your Customizer:

@media screen and (max-width:767px) {
    .cp-title.cp_responsive.cp-no-responsive span {
        font-size: 18px !important;
        line-height: 15px !important;
        word-break: normal !important;
    }
    .cp-title {
        font-size: 18px !important;
        word-break: normal !important;
    }
}

Let us know how this goes!

[Andrei]

Thank you for your reply. I think it works but I have to do more tests. I also have an old problem with the ConvertPlug text. I have the text set as Relway but I don’t know why, from time to time, my text is different. I attached an image. I visited the page from incognito.

[Andrei]

Another one…

[Rupok]

Hi there,

Thanks for writing back. It’s not coming up on my end so can’t check. Did you turn that off? However don’t check on incognito mode because incognito mode applies some restriction by magnifying the scripts and applying encoding that sometimes breaks the scripts.

Cheers!

[Andrei]

Hi Rupok,

No I didn’t turn it off, but you need to clear your browser’s cookies in order to see it again.

Cheers!

[Author]

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