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Archive / convertplug popup works great on desktop but doesnt appear in mobile or tablet
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  • May 27, 2016 at 8:48 pm #1013874
    vgnberg
    Participant

    I will add more details in a private message.
    Thanks
    Adam

    May 27, 2016 at 8:55 pm #1013883
    vgnberg
    Participant
    This reply has been marked as private.
    May 28, 2016 at 1:14 am #1014062
    Christopher
    Moderator

    Hi there,

    Please provide us with login credentials so we can take a closer look.

    Thanks.

    May 28, 2016 at 7:16 am #1014302
    vgnberg
    Participant
    This reply has been marked as private.
    May 28, 2016 at 3:12 pm #1014603
    Rad
    Moderator

    Hi there,

    CornvertPlug has settings that can disable it on mobile, though, I can’t confirm that without checking it. Please provide the requested login credentials.

    I also checked my copy and popup works on mobile, inline or not.

    Thanks!

    May 28, 2016 at 5:21 pm #1014654
    vgnberg
    Participant
    This reply has been marked as private.
    May 28, 2016 at 10:50 pm #1014899
    Rad
    Moderator

    Hi there,

    It’s not appearing on mobile, even on a simulator. Though, I can’t provide any recommendation just based on the front.

    But popup works on my copy/installation, hence, it’s not a bug.

    Thanks!

    May 29, 2016 at 8:46 am #1015242
    vgnberg
    Participant
    This reply has been marked as private.
    May 29, 2016 at 8:59 am #1015252
    Christopher
    Moderator

    Hi there,

    Please disable all plugins except those come with X and provide us with login credentials in private replay.

    Thanks.

    May 29, 2016 at 2:45 pm #1015462
    vgnberg
    Participant
    This reply has been marked as private.
    May 29, 2016 at 4:20 pm #1015521
    Rad
    Moderator

    Hi there,

    Yes, if you’re on MAC, you can use X Code’s simulator and safari. Though, since it’s live, you should clone your site into staging/testing and do the changes there.

    I won’t touch live site too.

    Thanks!

    May 29, 2016 at 4:24 pm #1015523
    vgnberg
    Participant
    This reply has been marked as private.
    May 29, 2016 at 6:36 pm #1015603
    Rad
    Moderator

    You’re welcome, let me know 🙂

    May 29, 2016 at 10:26 pm #1015932
    vgnberg
    Participant
    This reply has been marked as private.
    May 30, 2016 at 12:09 am #1016008
    Rad
    Moderator

    Hi there,

    Personally, I won’t display popup on mobile too. I myself don’t like popups on mobile, if there is no other choice, I will prefer to have a floating small button (icon that says free) then when clicked, it will scroll to the section where an opt-in form is.

    In short, have a call to action but not hindering user’s view while respecting user’s consent to signup 🙂

    Thanks!

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