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  • June 30, 2016 at 8:50 am #1066693
    creamwork
    Participant

    Hi

    The convert plug is not working after I updated to woocommerce 2.6, dont know if that is the issue..
    It is running fine on frontend, but if a try to click on a “project” like a slide in i have designed, it backs down.
    It loads and the screen shows the loading gif animation, but notheing happens after that.
    after sometime i just goes back to the admin dashboard, so it is not the hole backend that goes down, only the convertplug.

    June 30, 2016 at 11:02 am #1066868
    Joao
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao

    October 14, 2016 at 9:36 pm #1216935
    doohikey
    Participant

    The convertplug is also just doing animation and not working help.

    October 15, 2016 at 2:33 am #1217108
    Christopher
    Moderator

    Hi there,

    Please open a new thread and provide us with URL and login credentials in private replay.

    Thanks.

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