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October 26, 2016 at 8:35 am #1231484
punit2502ParticipantWhen I try creating a modal using convertplug and choose one to use it, Page keeps loading.
Please see the attached screenshot.
I have tried it in multiple devices and browsers.
October 26, 2016 at 10:15 am #1231635
LelyModeratorHello There,
We’re sorry you’re having this issue. There’s a known bug where in this happens when Superfly is active. Convertplug developer was already on board and this is under investigation already. For the mean time, you may disable Superfly if you want to edit in Convertplug. If this is not the case for you, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / passwordDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
October 27, 2016 at 2:11 am #1232738
punit2502ParticipantI dont have superfly active. Btw I fixed it with the help of https://docs.brainstormforce.com/my-convertplug-customizer-does-not-load-at-times-what-should-i-do/
October 27, 2016 at 2:22 am #1232748
Rue NelModeratorHello There,
We are just glad that you have figured it out a way to correct the said issue.
Thanks for letting us know!Best Regards.
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