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  • July 12, 2016 at 9:44 am #1083190
    Eric-InPursuit
    Participant

    I’m not sure when this happened but I was clicking through on of my sites and found that most of my ConvertPlug modals have replaced my modal content with “LEARN HOW TO ACQUIRE 15,000 NEW VISITORS EVERY MONTH”.

    Who knows how many potential customers clicked on my CTAs and saw this completely unrelated statement.

    I’m not sure what you can do about it at this point but I wanted to make sure y’all were aware of the issue.

    Here’s a link to one of the pages as an example: http://campstoregear.com/portfolio-item/hammock-custom-screen-printed-t-shirts-for-camps/.

    I’m going to fix this right now, though.

    July 12, 2016 at 5:38 pm #1083865
    Friech
    Moderator

    Hi There,

    Thanks for the heads up, but we have no idea what could triggered this. Can you give us more information? This is only the first time this kind of issue is reported.

    Cheers!

    July 13, 2016 at 12:22 pm #1085258
    Eric-InPursuit
    Participant

    I’m having all kinds of issues with ConvertPlug now.

    There’s a modal that pops up after 1 second and i can’t get it to stop.

    The settings were not set for this and every modal is disabled. In addition. I’ve deleted the modal completely and it continues to pop up for all new visitors.

    Please help me stop this ASAP!

    July 13, 2016 at 12:25 pm #1085265
    Eric-InPursuit
    Participant
    This reply has been marked as private.
    July 13, 2016 at 2:35 pm #1085457
    Joao
    Moderator

    Hi There,

    Please update X Cornerstone Convertplug and other plugins.

    Test it again after that,

    Let us know how it goes.

    Joao

    July 19, 2016 at 4:02 pm #1094175
    Eric-InPursuit
    Participant

    The content of my modals didn’t return but updating did stop the modal form popping up.

    July 20, 2016 at 12:18 am #1094789
    Christopher
    Moderator

    Hi there,

    Currently modal triggers by clicking on buttons on this page http://campstoregear.com/portfolio-item/hammock-custom-screen-printed-t-shirts-for-camps/, see the attachment.

    If you want modal to pops up automatically after few seconds, please enable this option from ‘smart launch’ panel.

    Thanks.

    July 20, 2016 at 8:46 am #1095302
    Eric-InPursuit
    Participant

    Hey Christopher, thanks for commenting back. It is functioning the way I set it up now (when you looked at it). I was simply reporting back to the original issue. At this point we are good.

    July 20, 2016 at 8:47 am #1095308
    Joao
    Moderator

    Glad to hear it.

    Let us know if you need further help.

    Joao

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