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[unmeshsheth]

Hi

I am trying to install ConvertPlug. But when I click on “Install”, I get following error:
https://www.dropbox.com/s/wmmg6sly7tgqohd/Screenshot%202016-05-18%2016.18.47.png?dl=0

Thanks,
Unmesh

[unmeshsheth]

This reply has been marked as private.

[Rue Nel]

Hello There,

After you assign the license to your dev url, you must validate X within the dev url so that you can see the complete list of extensions and be able to install any of the plugins on the list. Please do the following:
1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
2] Please login to your account and revoke the license.
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.

And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/

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