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[cranko]

Hi,

I’ve got my Info Bar working fine before and this is the first time my info bar is messed up with transparent background and visible code below the footer. See image attached.

I use the same working settings like before and just noticed that this thing is happening. Tried with different browser and location with the same problem. Just wondering what is the cause of this issue?

Website : https://thefuture.crankonetwork.com

Regards,
Faiz

[cranko]

This reply has been marked as private.

[Joao]

Hi There,

Upon checking your website I could not replicate the issue your infobar and popup are loading it normally differently from the screenshot provided.

Are you still facing the issue?

Could you let us know on which browser and device you are using while experiencing the issue

Thanks

Joao

[cranko]

Hi, can you send me the screenshots of what you seeing on your end please?

I have tried with 3 different IP’s (location) using Firefox, IE, Safari and Chrome with cleared cache but all I see is the info bar with transparent background and the visible codes at the end of the page.

Thanks,
Faiz

[Christopher]

Hi there,

Please connect to FTP and remove convertplug folder from wp-content/plugins, next navigate to X Addons page and reinstall the plugin.

Let us know how it goes.

[cranko]

Hi,

I’ve tried that by deleting the entire plugin folder on FTP and re-install using the X addons, but the problem is still persist. Any other solution please?

Thanks,

[Rad]

Hi there,

The CSS are outputted as plain text, we can only check it through FTP. Would you mind providing your FTP login credentials in private reply?

And please remove this code from your customizer’s custom javascript.

add_action( 'wp_head', 'x_summary_large_image' );
function x_summary_large_image(){
  global $post;
  ?>
  <meta name="twitter:image" content="<?php echo get_the_post_thumbnail( $post->ID, 'full' ); ?>">
  <?php
}

It’s a PHP code and not javascript.

Thanks!

[Author]

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