Navigation
Archive / ConvertPlug fails to load. Infinite loading
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • August 30, 2016 at 8:24 am #1153306
    kschmicker
    Participant

    First, this is meant to be a submission to your devs about a feature conflict. I couldn’t find the appropriate spot to submit the feedback, so defaulted to this.

    I was having issues with ConvertPlug failing to load on my test site. It would site at the loading screen infinitely without any progress. I was able to determine the issue was a conflict with Superfly Menu plugin that I installed as part of X Theme. If I disable the plugin, I am taken to the ConvertPlug builder. If Superfly Menu plugin is active, I sit at the loading screen. I’m not sure what the specific conflict is, but thought it was worth mentioning to you as a broken feature.

    Thanks,
    Kegan

    August 30, 2016 at 9:08 am #1153381
    Joao
    Moderator

    Hi Kegan,

    Thanks for your input.

    We’re sorry for the inconvenience this has caused you. We have confirmed this is a bug and it was already forwarded to our developers for further investigation. When Superfly is active, the following error occurs on Convertplug:
    admin.php?page=smile-modal-designer&style-view=edit&action=new&style=cp_id_f223c&theme=blank:1678 Uncaught ReferenceError: LAIconManagerCollection is not defined. This error stops Convertpluy from working. In the mean time, you can disable superfly while editing Convertplug.

    Thank you for understanding.

    Joao

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1153306 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>