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  • #1038287
    dbelkie
    Participant

    Hey guys!
    Has anyone run into a issue with their convertplug buttons not working?

    You can see the issue here on the right side of the page. The “Buy it now” button.
    http://dev.everythingcloud.com/howto/software-as-a-service/backup-and-recovery/cloudfinder-office365/cloudfinder-office365-introduction/

    Any thoughts?
    Dan

    #1038689
    Rad
    Moderator

    Hi Dan,

    Thanks for writing in.

    What’s the last thing you did? I can see 6 javascript error, the first one says jQuery doesn’t exist.

    Though I checked and it’s there, you should add your custom script right after the jQuery. The error means that your code is executed first even before jQuery is loaded.

    Thanks!

    #1038829
    dbelkie
    Participant

    Hi Rad,
    To tell you the truth I dont know if the button ever worked (as I am not in production.)

    I’m not even sure these is a custom script? That was put on this site? I will go looking, but any guidance you could provide would be helpful.
    Dan

    #1039088
    Christopher
    Moderator

    Hi there,

    There are JS errors in your site’s console.

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    If you need further assist, please provide us with login credentials.

    Thanks.

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