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  • October 26, 2016 at 11:24 am #1231767
    connorbennett
    Participant

    Hi all,

    Our convertplug is not exporting settings on a modal. Its supposed to download a zip but it goes to a white page. We have increased max execution time to 301 as suggested in another thread and still not working.

    Any help?

    Chris

    October 26, 2016 at 11:55 am #1231839
    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

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