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  • June 6, 2016 at 7:18 pm #1028915
    Robert B
    Participant

    I’ve just updated my theme to 4.5.2 and now convertplug gives an error and locks me out of the admin. I can’t install convert plug anymore, I have functionality on my site dependent on convertplug which no longer works.
    here’s the error:
    wp-admin/network/admin.php?page=bsf-registration&remove-bundled-products&redirect=

    this gives an error: You do not have sufficient permissions to access this page.

    in the plugins menu: The plugin convertplug/convertplug.php has been deactivated due to an error: Plugin file does not exist.

    How do I re-activate this plugin and get it working on my site again

    June 6, 2016 at 11:38 pm #1029276
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

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