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[Daniel Eichar]

Hello,

I have been creating some convert plug popups. When adding the “Email” option the field on the live website (Firefox and Chrome) is stretched. See attached..

I have tried everything to fix this and changed field font size up and down to 0 and then the actual height of the email field and it always comes up weird on the live site. The plain text fields are just fine.

[Rad]

Hi there,

Thanks for writing in.

Maybe there is a conflicting CSS that’s only present on live page. Would you mind providing your site’s URL that has this popup?

Thanks!

[Daniel Eichar]

https://www.pelicancommerce.com/partner-program/sdfgvsrf

I put an inline shortcode on the 404 page so you can view it.

[Rue Nel]

Hello There,

Thanks for the updates! To align the fields in your form, please add the following css code in the customizer, Appearance > Customize > Custom > CSS

.content-cp_id_4e661 .cp-form-container .cp-form-field button, 
.content-cp_id_4e661 .cp-form-container .cp-form-field input,
.content-cp_id_4e661 .cp-form-container .cp-form-field input[type="email"], 
.content-cp_id_4e661 .cp-form-container .cp-form-field select, 
.content-cp_id_4e661 .cp-form-container .cp-form-field textarea {
    padding: 5px !important;
    max-height: 35px;
}

Hope this helps. Kindly let us know.

[Daniel Eichar]

This worked but now I am having a series of other issues. What I am looking to do is what Convert Plug shows on their website for inline forms. BUt when I do it the form (depending on which type of convert plug I select) is right aligned and also there is a background even though I put the transparent option on. Also I cant save the Info Bar because the save button is a spinning gear. Popups dont have this problem. (I did some trouble shooting and reinstalled convert plug and also cleared my cache in my browser and WordPress).

So how I can I achieve the attached look? I really just want to be able to create the fields in COnvert Plug and then drop it into a text element and then manage the colors and headline text in cornerstone.

[Daniel Eichar]

I cannot save.

[Rue Nel]

Hello There,

To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can make a post with the following info:
– Link to your site

– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[Author]

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