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  • October 14, 2016 at 11:47 pm #1217013
    doohikey
    Participant

    Convert plug won’t work. Please help! Trying to do a campaign just keeps loading frustrating.

    October 15, 2016 at 1:39 am #1217069
    Friech
    Moderator

    Hi There,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    October 15, 2016 at 1:53 am #1217080
    doohikey
    Participant
    This reply has been marked as private.
    October 15, 2016 at 2:59 am #1217124
    Christopher
    Moderator

    Hi there,

    Provided credential didn’t work, please check.

    Thanks.

    October 15, 2016 at 2:20 pm #1217527
    doohikey
    Participant
    This reply has been marked as private.
    October 15, 2016 at 9:08 pm #1217753
    doohikey
    Participant

    Has anyone had a chance to look at this yet?

    October 16, 2016 at 1:07 am #1217825
    Rue Nel
    Moderator

    Hello There,

    Thanks for the updates! Just for future topics, self responding or bumping your post pushes it back in our Queue system so it takes longer to respond to.

    Upon inspection, there is a JS error on the page. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Hope this helps. Kindly let us know.

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