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  • December 16, 2016 at 12:25 pm #1295844
    jcampese
    Participant

    Hello,
    The Content dock was working and now for some reason just stopped. I’ve updated to latest WP, all plugins are updated. I tried deactivating and reactivating the plugin. Can you look into this for me?

    site affected: https://blog.andersonadvisors.com/

    December 16, 2016 at 1:55 pm #1295916
    Joao
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao

    December 23, 2016 at 9:55 am #1302813
    jcampese
    Participant
    This reply has been marked as private.
    December 23, 2016 at 2:02 pm #1303014
    Darshana
    Moderator

    Hi there,

    You can enable WordPress Debug information and see whether you’re getting any errors. To do that, edit the wp-config.php file in the root of your WordPress installation, locate the following phrase (WP_DEBUG) and change it as follows.

    define('WP_DEBUG', true);

    Then re-visit your site to see if you’re getting any errors on the page.

    Let us know how it goes.
    Thanks!

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