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  • #1077971
    nicknomi
    Participant

    Hi,

    Each time there’s an update the Content Dock breaks and I have to reassemble the pieces to avoid there being an empty white box on the website.

    Why is this? Is there a way to stop it from happening?

    Thanks,

    Nick

    #1078314
    Prasant Rai
    Moderator

    Hello Nick,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1078328
    nicknomi
    Participant

    Hi Thanks for coming back to me.

    However – i’ve already left my login details here:

    https://community.theme.co/forums/topic/ubermenu-broken-by-todays-update/

    Could you please take a look at both issues – the other one is way more important as it’s affecting my site as we speak.

    Many thanks,

    Nick

    #1078594
    nicknomi
    Participant

    Can you update me on these issues, please?

    Thanks,

    Nick

    #1078911
    Rue Nel
    Moderator

    Hello Nick,

    Thanks for the updates!

    I’ve checked the content dock in your site. You have set it not to show in your homepage. At the moment, you have selected “Europe is our playground home” (http://prntscr.com/bqnfwl). And also, in the content dock settings you have selected no to display the content dock as shown here: http://prntscr.com/bqngax

    So far, I could not replicate any issue in your site. Content dock is also showing in those pages that you want the content dock to appear just like in your Contact page: http://prntscr.com/bqngmk.

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