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  • #1022835
    Rick L
    Participant

    I can’t seem to get a contact form to work on my X theme. I’ve tried Contact Form 7 and Contact Form Maker. Please help!

    #1023460
    Darshana
    Moderator

    Hi there,

    Thanks for writing in! Please explain your issue that you’re experiencing and also provide us with the URL the page that you have included your contact form.

    Thanks!

    #1034062
    Rick L
    Participant
    This reply has been marked as private.
    #1034294
    Rahul
    Moderator

    Hey There,

    I am able to submit the form successfully. That means the PHP function for sending the mail has certainly completed successfully. So if you can’t receive the mail, it’s highly possible that the mail has been kidnapped or killed after that.

    If you can check the log of your mail server, it could give you some clues. Spam filter often causes this kind of problem.

    Hope that helps.

    #1035783
    Rick L
    Participant

    No, the messages are not going to my spam folder. They don’t show up anywhere. Is there guidance or advice on how to set-up the “Mail” tab on Contact Form 7?

    #1036030
    Joao
    Moderator

    Hi There,

    This is related to your hosting, I have experience this issue on my websites.

    Luckily for us there is a really easy solution.

    Please install this plugin :

    WP Mail SMTP by WPForms – The Most Popular SMTP and Email Log Plugin

    Read the documentation at this link and install it.

    It should work fine after that.

    Hope that helps,

    Joao

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