Navigation
Archive / Contact Form JS Error
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • October 4, 2016 at 3:07 am #1201648
    chris_smith1
    Participant

    Good day,

    I am getting a js error on two different contact form plugins (Contact Form 7 & Ninja Forms)

    I attached the error received from Contact Form 7.

    Also attached is the screenshot from the plugin author after I contacted them.

    it is occurring on these two URL’s below:

    http://sangarisa.co.za/register-2
    http://sangarisa.co.za/register/

    Many thanks

    October 4, 2016 at 4:21 am #1201706
    Christopher
    Moderator

    Hi there,

    If you’re using caching plugin, please disable it and check form functionality.
    If it doesn’t help, please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    October 4, 2016 at 6:40 am #1201813
    chris_smith1
    Participant

    Many thanks, I found the plugin causing the issue was one called WP-Mail-SMTP. I’ve disabled it via FTP and it’s working fine

    October 4, 2016 at 7:22 am #1201853
    Thai
    Moderator

    Glad you’ve sorted it out.

    If you need anything else, please let us know 🙂

  • Author
    Posts
  • <script> jQuery(function($){ $("#no-reply-1201648 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>