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  • #1161980
    mahmoud237
    Participant

    the form at http://www.juicedapps.com/contact-us/ didn’t send to my mail “[email protected]” ?

    #1161981
    mahmoud237
    Participant
    This reply has been marked as private.
    #1161988
    Jade
    Moderator

    Hi there,

    Kindly check this link for the suggestion on that issue.

    Hope this helps.

    #1162014
    mahmoud237
    Participant

    it didn’t help … The form works well on any mail but if I used “[email protected]” mail it didn’t work … I don’t know why ?

    #1162035
    Joao
    Moderator

    Hi There,

    I notice contact form seems to be working on your website.

    If you are not getting the emails, it is usually related to your hosting.

    The easy fix is to install this plugin that will change the way the emails are sent to your hosting.

    WP Mail SMTP by WPForms – The Most Popular SMTP and Email Log Plugin

    Let us know how it goes,

    Joao

    #1162048
    mahmoud237
    Participant

    The test result

    
    Test Message Sent
    The result was:
    bool(false)
    The full debugging output is shown below:
    object(PHPMailer)#1972 (75) {
      ["Version"]=>
      string(6) "5.2.14"
      ["Priority"]=>
      NULL
      ["CharSet"]=>
      string(5) "UTF-8"
      ["ContentType"]=>
      string(10) "text/plain"
      ["Encoding"]=>
      string(4) "8bit"
      ["ErrorInfo"]=>
      string(43) "SMTP Error: Could not connect to SMTP host."
      ["From"]=>
      string(24) "[email protected]"
      ["FromName"]=>
      string(9) "WordPress"
      ["Sender"]=>
      string(24) "[email protected]"
      ["ReturnPath"]=>
      string(0) ""
      ["Subject"]=>
      string(46) "WP Mail SMTP: Test mail to [email protected]"
      ["Body"]=>
      string(68) "This is a test email generated by the WP Mail SMTP WordPress plugin."
      ["AltBody"]=>
      string(0) ""
      ["Ical"]=>
      string(0) ""
      ["MIMEBody":protected]=>
      string(69) "This is a test email generated by the WP Mail SMTP WordPress plugin.
    "
      ["MIMEHeader":protected]=>
      string(385) "Date: Mon, 5 Sep 2016 19:28:42 +0000
    To: [email protected]
    From: WordPress 
    Subject: WP Mail SMTP: Test mail to [email protected]
    Message-ID: 
    X-Mailer: PHPMailer 5.2.14 (https://github.com/PHPMailer/PHPMailer)
    MIME-Version: 1.0
    Content-Type: text/plain; charset=UTF-8
    Content-Transfer-Encoding: 8bit
    
    "
      ["mailHeader":protected]=>
      string(0) ""
      ["WordWrap"]=>
      int(0)
      ["Mailer"]=>
      string(4) "smtp"
      ["Sendmail"]=>
      string(18) "/usr/sbin/sendmail"
      ["UseSendmailOptions"]=>
      bool(true)
      ["PluginDir"]=>
      string(0) ""
      ["ConfirmReadingTo"]=>
      string(0) ""
      ["Hostname"]=>
      string(0) ""
      ["MessageID"]=>
      string(0) ""
      ["MessageDate"]=>
      string(30) "Mon, 5 Sep 2016 19:28:42 +0000"
      ["Host"]=>
      string(9) "localhost"
      ["Port"]=>
      string(2) "25"
      ["Helo"]=>
      string(0) ""
      ["SMTPSecure"]=>
      string(0) ""
      ["SMTPAutoTLS"]=>
      bool(true)
      ["SMTPAuth"]=>
      bool(false)
      ["SMTPOptions"]=>
      array(0) {
      }
      ["Username"]=>
      string(0) ""
      ["Password"]=>
      string(0) ""
      ["AuthType"]=>
      string(0) ""
      ["Realm"]=>
      string(0) ""
      ["Workstation"]=>
      string(0) ""
      ["Timeout"]=>
      int(300)
      ["SMTPDebug"]=>
      bool(true)
      ["Debugoutput"]=>
      string(4) "echo"
      ["SMTPKeepAlive"]=>
      bool(false)
      ["SingleTo"]=>
      bool(false)
      ["SingleToArray"]=>
      array(0) {
      }
      ["do_verp"]=>
      bool(false)
      ["AllowEmpty"]=>
      bool(false)
      ["LE"]=>
      string(1) "
    "
      ["DKIM_selector"]=>
      string(0) ""
      ["DKIM_identity"]=>
      string(0) ""
      ["DKIM_passphrase"]=>
      string(0) ""
      ["DKIM_domain"]=>
      string(0) ""
      ["DKIM_private"]=>
      string(0) ""
      ["action_function"]=>
      string(0) ""
      ["XMailer"]=>
      string(0) ""
      ["smtp":protected]=>
      object(SMTP)#1292 (13) {
        ["Version"]=>
        string(6) "5.2.14"
        ["SMTP_PORT"]=>
        int(25)
        ["CRLF"]=>
        string(2) "
    "
        ["do_debug"]=>
        bool(true)
        ["Debugoutput"]=>
        string(4) "echo"
        ["do_verp"]=>
        bool(false)
        ["Timeout"]=>
        int(300)
        ["Timelimit"]=>
        int(300)
        ["smtp_conn":protected]=>
        NULL
        ["error":protected]=>
        array(4) {
          ["error"]=>
          string(0) ""
          ["detail"]=>
          string(0) ""
          ["smtp_code"]=>
          string(0) ""
          ["smtp_code_ex"]=>
          string(0) ""
        }
        ["helo_rply":protected]=>
        NULL
        ["server_caps":protected]=>
        NULL
        ["last_reply":protected]=>
        string(1095) "�~�#���

    ���Y��
    d�h;�ѵK��
    u���ZVۯ�<@{���=h�0���Zt��m?�R�j��7����M����U�9Kzշж�”����4��ƺ,��’�j࠹ė���1p��6�(a0�����A]�0’�s��1��s�ՠt�}��
    Hm��:�D2��1]u���A��͆������`���(���!r�.�#���cɵ=�K�
    )��s�k�u�~�c���qϝ�8Nq�
    ����O�@2�O-����\���Pl޾{����t�j���㦂JN���ݒ�J��s�wŸR�}�|b
    �R�^���j��vi�J��”Z�4���b�RɊ�G”�� ��T�t`͵�ƲPq|����4���R�E��4Vn0%��0��w�o�[��(����
    �7�����љc���c�w��j�_/���9��@��Vj���l�������i��r��j��{Zq��L����y��*pe�����+�{��m��I�V��ϐqj�6���v�Tn�i��s$��]W����E���:$I��v�1��۱oY+�����7�dA*�~��”��n����4����!”�d�U@�72�j���s���

    sв���j�81���n\[��j�!�~�?������Ї���I(y@�F�&������	=~/A'�ƾ��P�R֐���oY�����bZ�W�'n��M�m�hs�ix����(��'g���M?@�V+ X��Q�����we�R�o����yQU0_u;��}xΣ����!Xȏ�j���� ��>����#x������#��;*G{%H���(���o
    1;R���HTZ���1����.	���TG���"ȉE���{$�_ʠ&k�:?~�'w�0�oP�MB���z���2
    �%/�
    �#P��njkԦ����
    �������CSsR� e�uꗕ��'���'GQ0ኹ�L�
    �X
    !ͱT�9L�Hs��azu1U�o�V�̻o�(��221 web70.extendcp.co.uk closing connection
    "
      }
      ["to":protected]=>
      array(1) {
        [0]=>
        array(2) {
          [0]=>
          string(19) "[email protected]"
          [1]=>
          string(0) ""
        }
      }
      ["cc":protected]=>
      array(0) {
      }
      ["bcc":protected]=>
      array(0) {
      }
      ["ReplyTo":protected]=>
      array(0) {
      }
      ["all_recipients":protected]=>
      array(1) {
        ["[email protected]"]=>
        bool(true)
      }
      ["RecipientsQueue":protected]=>
      array(0) {
      }
      ["ReplyToQueue":protected]=>
      array(0) {
      }
      ["attachment":protected]=>
      array(0) {
      }
      ["CustomHeader":protected]=>
      array(0) {
      }
      ["lastMessageID":protected]=>
      string(53) ""
      ["message_type":protected]=>
      string(5) "plain"
      ["boundary":protected]=>
      array(3) {
        [1]=>
        string(35) "b1_ae7865a92bc6bc1d0747499914dfd7d9"
        [2]=>
        string(35) "b2_ae7865a92bc6bc1d0747499914dfd7d9"
        [3]=>
        string(35) "b3_ae7865a92bc6bc1d0747499914dfd7d9"
      }
      ["language":protected]=>
      array(19) {
        ["authenticate"]=>
        string(35) "SMTP Error: Could not authenticate."
        ["connect_host"]=>
        string(43) "SMTP Error: Could not connect to SMTP host."
        ["data_not_accepted"]=>
        string(30) "SMTP Error: data not accepted."
        ["empty_message"]=>
        string(18) "Message body empty"
        ["encoding"]=>
        string(18) "Unknown encoding: "
        ["execute"]=>
        string(19) "Could not execute: "
        ["file_access"]=>
        string(23) "Could not access file: "
        ["file_open"]=>
        string(33) "File Error: Could not open file: "
        ["from_failed"]=>
        string(35) "The following From address failed: "
        ["instantiate"]=>
        string(36) "Could not instantiate mail function."
        ["invalid_address"]=>
        string(17) "Invalid address: "
        ["mailer_not_supported"]=>
        string(25) " mailer is not supported."
        ["provide_address"]=>
        string(54) "You must provide at least one recipient email address."
        ["recipients_failed"]=>
        string(45) "SMTP Error: The following recipients failed: "
        ["signing"]=>
        string(15) "Signing Error: "
        ["smtp_connect_failed"]=>
        string(22) "SMTP connect() failed."
        ["smtp_error"]=>
        string(19) "SMTP server error: "
        ["variable_set"]=>
        string(30) "Cannot set or reset variable: "
        ["extension_missing"]=>
        string(19) "Extension missing: "
      }
      ["error_count":protected]=>
      int(2)
      ["sign_cert_file":protected]=>
      string(0) ""
      ["sign_key_file":protected]=>
      string(0) ""
      ["sign_extracerts_file":protected]=>
      string(0) ""
      ["sign_key_pass":protected]=>
      string(0) ""
      ["exceptions":protected]=>
      bool(true)
      ["uniqueid":protected]=>
      string(32) "ae7865a92bc6bc1d0747499914dfd7d9"
    }
    The SMTP debugging output is shown below:
    2016-09-05 19:28:42	Connection: opening to localhost:25, timeout=300, options=array (
                       	                  )
    2016-09-05 19:28:42	Connection: opened
    2016-09-05 19:28:42	SMTP -> get_lines(): $data is ""
    2016-09-05 19:28:42	SMTP -> get_lines(): $str is  "220 web70.extendcp.co.uk ESMTP Exim 4.80.1 Mon, 05 Sep 2016 20:28:42 +0100
                       	                  "
    2016-09-05 19:28:42	SERVER -> CLIENT: 220 web70.extendcp.co.uk ESMTP Exim 4.80.1 Mon, 05 Sep 2016 20:28:42 +0100
    2016-09-05 19:28:42	CLIENT -> SERVER: EHLO www.juicedapps.com
    2016-09-05 19:28:42	SMTP -> get_lines(): $data is ""
    2016-09-05 19:28:42	SMTP -> get_lines(): $str is  "250-web70.extendcp.co.uk Hello juicedapps.com at localhost [127.0.0.1]
                       	                  "
    2016-09-05 19:28:42	SMTP -> get_lines(): $data is "250-web70.extendcp.co.uk Hello juicedapps.com at localhost [127.0.0.1]
                       	                  "
    2016-09-05 19:28:42	SMTP -> get_lines(): $str is  "250-SIZE 52428800
                       	                  "
    2016-09-05 19:28:42	SMTP -> get_lines(): $data is "250-web70.extendcp.co.uk Hello juicedapps.com at localhost [127.0.0.1]
                       	                  250-SIZE 52428800
                       	                  "
    2016-09-05 19:28:42	SMTP -> get_lines(): $str is  "250-8BITMIME
                       	                  "
    2016-09-05 19:28:42	SMTP -> get_lines(): $data is "250-web70.extendcp.co.uk Hello juicedapps.com at localhost [127.0.0.1]
                       	                  250-SIZE 52428800
                       	                  250-8BITMIME
                       	                  "
    2016-09-05 19:28:42	SMTP -> get_lines(): $str is  "250-PIPELINING
                       	                  "
    2016-09-05 19:28:42	SMTP -> get_lines(): $data is "250-web70.extendcp.co.uk Hello juicedapps.com at localhost [127.0.0.1]
                       	                  250-SIZE 52428800
                       	                  250-8BITMIME
                       	                  250-PIPELINING
                       	                  "
    2016-09-05 19:28:42	SMTP -> get_lines(): $str is  "250-STARTTLS
                       	                  "
    2016-09-05 19:28:42	SMTP -> get_lines(): $data is "250-web70.extendcp.co.uk Hello juicedapps.com at localhost [127.0.0.1]
                       	                  250-SIZE 52428800
                       	                  250-8BITMIME
                       	                  250-PIPELINING
                       	                  250-STARTTLS
                       	                  "
    2016-09-05 19:28:42	SMTP -> get_lines(): $str is  "250 HELP
                       	                  "
    2016-09-05 19:28:42	SERVER -> CLIENT: 250-web70.extendcp.co.uk Hello juicedapps.com at localhost [127.0.0.1]
                       	                  250-SIZE 52428800
                       	                  250-8BITMIME
                       	                  250-PIPELINING
                       	                  250-STARTTLS
                       	                  250 HELP
    2016-09-05 19:28:42	CLIENT -> SERVER: STARTTLS
    2016-09-05 19:28:42	SMTP -> get_lines(): $data is ""
    2016-09-05 19:28:42	SMTP -> get_lines(): $str is  "220 TLS go ahead
                       	                  "
    2016-09-05 19:28:42	SERVER -> CLIENT: 220 TLS go ahead
    2016-09-05 19:28:42	SMTP Error: Could not connect to SMTP host.
    2016-09-05 19:28:42	CLIENT -> SERVER: QUIT
    2016-09-05 19:28:42	SMTP -> get_lines(): $data is ""
    2016-09-05 19:28:42	SMTP -> get_lines(): $str is  "�~�#���

    ���Y��
    d�h;�ѵK��

    2016-09-05 19:28:42 SMTP -> get_lines(): $data is “�~�#���`���Y��
    d�h;�ѵK��

    2016-09-05 19:28:42 SMTP -> get_lines(): $str is “u���ZVۯ�<@{���=h�0���Zt��m?�R�j��7����M����U�9Kzշж�”����4��ƺ,��’�j࠹ė���1p��6�(a0�����A]�0’�s��1��s�ՠt�}��

    2016-09-05 19:28:42 SMTP -> get_lines(): $data is “�~�#���`���Y��
    d�h;�ѵK��
    u���ZVۯ�<@{���=h�0���Zt��m?�R�j��7����M����U�9Kzշж�”����4��ƺ,��’�j࠹ė���1p��6�(a0�����A]�0’�s��1��s�ՠt�}��

    2016-09-05 19:28:42 SMTP -> get_lines(): $str is “Hm��:�D2��1]u���A��͆������`���(���!r�.�#���cɵ=�K�

    2016-09-05 19:28:42 SMTP -> get_lines(): $data is “�~�#���`���Y��
    d�h;�ѵK��
    u���ZVۯ�<@{���=h�0���Zt��m?�R�j��7����M����U�9Kzշж�”����4��ƺ,��’�j࠹ė���1p��6�(a0�����A]�0’�s��1��s�ՠt�}��
    Hm��:�D2��1]u���A��͆������`���(���!r�.�#���cɵ=�K�

    2016-09-05 19:28:42 SMTP -> get_lines(): $str is “)��s�k�u�~�c���qϝ�8Nq�

    2016-09-05 19:28:42 SMTP -> get_lines(): $data is “�~�#���`���Y��
    d�h;�ѵK��
    u���ZVۯ�<@{���=h�0���Zt��m?�R�j��7����M����U�9Kzշж�”����4��ƺ,��’�j࠹ė���1p��6�(a0�����A]�0’�s��1��s�ՠt�}��
    Hm��:�D2��1]u���A��͆������`���(���!r�.�#���cɵ=�K�
    )��s�k�u�~�c���qϝ�8Nq�

    2016-09-05 19:28:42 SMTP -> get_lines(): $str is “����O�@2�O-����\���Pl޾{����t�j���㦂JN���ݒ�J��s�wŸR�}�|b

    2016-09-05 19:28:42 SMTP -> get_lines(): $data is “�~�#���`���Y��
    d�h;�ѵK��
    u���ZVۯ�<@{���=h�0���Zt��m?�R�j��7����M����U�9Kzշж�”����4��ƺ,��’�j࠹ė���1p��6�(a0�����A]�0’�s��1��s�ՠt�}��
    Hm��:�D2��1]u���A��͆������`���(���!r�.�#���cɵ=�K�
    )��s�k�u�~�c���qϝ�8Nq�
    ����O�@2�O-����\���Pl޾{����t�j���㦂JN���ݒ�J��s�wŸR�}�|b

    2016-09-05 19:28:42 SMTP -> get_lines(): $str is “�R�^���j��vi�J��”Z�4���b�RɊ�G”�� ��T�t`͵�ƲPq|����4���R�E��4Vn0%��0��w�o�[��(����

    2016-09-05 19:28:42 SMTP -> get_lines(): $data is “�~�#���`���Y��
    d�h;�ѵK��
    u���ZVۯ�<@{���=h�0���Zt��m?�R�j��7����M����U�9Kzշж�”����4��ƺ,��’�j࠹ė���1p��6�(a0�����A]�0’�s��1��s�ՠt�}��
    Hm��:�D2��1]u���A��͆������`���(���!r�.�#���cɵ=�K�
    )��s�k�u�~�c���qϝ�8Nq�
    ����O�@2�O-����\���Pl޾{����t�j���㦂JN���ݒ�J��s�wŸR�}�|b
    �R�^���j��vi�J��”Z�4���b�RɊ�G”�� ��T�t`͵�ƲPq|����4���R�E��4Vn0%��0��w�o�[��(����

    2016-09-05 19:28:42 SMTP -> get_lines(): $str is “�7�����љc���c�w��j�_/���9��@��Vj���l�������i��r��j��{Zq��L����y��*pe�����+�{��m��I�V��ϐqj�6���v�Tn�i��s$��]W����E���:$I��v�1��۱oY+�����7�dA*�~��”��n����4����!”�d�U@�72�j���s���

    2016-09-05 19:28:42 SMTP -> get_lines(): $data is “�~�#���`���Y��
    d�h;�ѵK��
    u���ZVۯ�<@{���=h�0���Zt��m?�R�j��7����M����U�9Kzշж�”����4��ƺ,��’�j࠹ė���1p��6�(a0�����A]�0’�s��1��s�ՠt�}��
    Hm��:�D2��1]u���A��͆������`���(���!r�.�#���cɵ=�K�
    )��s�k�u�~�c���qϝ�8Nq�
    ����O�@2�O-����\���Pl޾{����t�j���㦂JN���ݒ�J��s�wŸR�}�|b
    �R�^���j��vi�J��”Z�4���b�RɊ�G”�� ��T�t`͵�ƲPq|����4���R�E��4Vn0%��0��w�o�[��(����
    �7�����љc���c�w��j�_/���9��@��Vj���l�������i��r��j��{Zq��L����y��*pe�����+�{��m��I�V��ϐqj�6���v�Tn�i��s$��]W����E���:$I��v�1��۱oY+�����7�dA*�~��”��n����4����!”�d�U@�72�j���s���

    2016-09-05 19:28:42 SMTP -> get_lines(): $str is “`sв���j�81���n\[��j�!�~�?������Ї���I(y@�F�&������ =~/A’�ƾ��P�R֐���oY�����bZ�W�’n��M�m�hs�ix����(��’g���M?@�V+ X��Q�����we�R�o����yQU0_u;��}xΣ����!Xȏ�j���� ��>����#x������#��;*G{%H���(���o
    1;R���HTZ���1����. ���TG���”ȉE���{$�_ʠ&k�:?~�’w�0�oP�MB���z���2
    �%/�

    2016-09-05 19:28:42 SMTP -> get_lines(): $data is “�~�#���`���Y��
    d�h;�ѵK��
    u���ZVۯ�<@{���=h�0���Zt��m?�R�j��7����M����U�9Kzշж�”����4��ƺ,��’�j࠹ė���1p��6�(a0�����A]�0’�s��1��s�ՠt�}��
    Hm��:�D2��1]u���A��͆������`���(���!r�.�#���cɵ=�K�
    )��s�k�u�~�c���qϝ�8Nq�
    ����O�@2�O-����\���Pl޾{����t�j���㦂JN���ݒ�J��s�wŸR�}�|b
    �R�^���j��vi�J��”Z�4���b�RɊ�G”�� ��T�t`͵�ƲPq|����4���R�E��4Vn0%��0��w�o�[��(����
    �7�����љc���c�w��j�_/���9��@��Vj���l�������i��r��j��{Zq��L����y��*pe�����+�{��m��I�V��ϐqj�6���v�Tn�i��s$��]W����E���:$I��v�1��۱oY+�����7�dA*�~��”��n����4����!”�d�U@�72�j���s���
    `sв���j�81���n\[��j�!�~�?������Ї���I(y@�F�&������ =~/A’�ƾ��P�R֐���oY�����bZ�W�’n��M�m�hs�ix����(��’g���M?@�V+ X��Q�����we�R�o����yQU0_u;��}xΣ����!Xȏ�j���� ��>����#x������#��;*G{%H���(���o
    1;R���HTZ���1����. ���TG���”ȉE���{$�_ʠ&k�:?~�’w�0�oP�MB���z���2
    �%/�

    2016-09-05 19:28:42 SMTP -> get_lines(): $str is “�#P��njkԦ����
    �������CSsR� e�uꗕ��’���’GQ0ኹ�L�
    �X

    2016-09-05 19:28:42 SMTP -> get_lines(): $data is “�~�#���`���Y��
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    #1162055
    mahmoud237
    Participant

    it didn’t work … I got this message instead of successful “There was an error trying to send your message. Please try again later”

    #1162182
    Friech
    Moderator

    Hi There,

    Where did you get that from? I just check your email form and it seems working fine.


    screenshot

    Can you confirm that on your inbox? and on your spam folder as well.

    Thanks.

    #1162783
    mahmoud237
    Participant

    yes, I got the error message when installing wp stamp plugin you suggest … Now I remove mail stamp plugin and change the @site.com mail to @gmail.com so it worked

    At normal …I got the successful message in all emails but I didn’t receive it if the mail like is @site.com

    #1162981
    Christian
    Moderator

    It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.

    #1163222
    mahmoud237
    Participant

    No problem

    I understand this

    Thanks for your help

    #1163241
    Prasant Rai
    Moderator

    Thanks for understanding. Feel free to ask us again. Have a great day! 🙂

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