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  • #1138866
    Coldpookie
    Participant

    Hi,

    I’m receiving the spam message when I try to use my contact form:

    http://www.pensionawarenessday.com/contact-us/

    Any ideas why, it is reporting as spam (I think what an orange box error is?

    many thanks

    #1138874
    tylervarian
    Participant

    Hi. I’m not from X-Theme support (I know enough just to be dangerous) But this exact issue was happening to me as well. I finally figured out that I needed to go into my host (Bluehost) and set up my email in the web email section of Bluehosts site. Once I did this Contact Form 7 worked beautifully. Hope this helps!

    #1139162
    Friech
    Moderator

    Hi There,

    Thanks for writing in! @tylervarian is right, this seems to be an issue on server side. Please contact your hosting provider on this particular issue as it sounds like something related to your setup is causing this. Additionally, your host will be able to diagnose things much better due to the fact that they have a more complete view of your account and can work behind the scenes with you.

    Let us know how it goes.

    @tylervarian Thanks for chiming in.

    Cheers!

    #1148466
    Coldpookie
    Participant

    Yes you were correct. Many thanks for pointing that out. I was using amazons ec2, and you need to add the email address at that end.

    Cheers

    #1148650
    Joao
    Moderator

    Glad to hear we managed to help,

    Let us know if you need further help.

    Joao

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