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  • January 4, 2017 at 2:35 am #1315425
    Gnomo Bàgnolo
    Participant

    Hi

    After installed a fresh X child theme in a local development environment (Windows MAMP), I receive an error using Contact Form 7 Plugin:

    After submitted the Test Form created with Contact Form 7
    http://agenziagamma.ddns.net:8888/wordpress2/contatto/
    You receive always the following error:

    There was an error trying to send your message. Please try again later.

    Have you any suggestions in order to resolve this issue?

    Thank You

    January 4, 2017 at 2:56 am #1315435
    Thai
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    January 4, 2017 at 3:36 am #1315455
    Gnomo Bàgnolo
    Participant
    This reply has been marked as private.
    January 4, 2017 at 4:51 am #1315545
    Christopher
    Moderator

    Hi there,

    Please upload your site in a staging domain and provide us with its URL and WP credentials.

    Thanks.

    January 4, 2017 at 5:18 am #1315585
    Gnomo Bàgnolo
    Participant

    I’m sorry

    But I don’t have any staging domain.

    Thank You

    January 4, 2017 at 5:58 am #1315628
    Christopher
    Moderator

    Hi there,

    I’m sorry but since I’m not able to replicate this on my local installation, checking your site and setup is necessary.
    If your site is not ready yet, you can activate under construction plugin.

    Thanks.

    January 4, 2017 at 6:56 am #1315676
    Gnomo Bàgnolo
    Participant
    This reply has been marked as private.
    January 4, 2017 at 7:53 am #1315726
    Christian
    Moderator

    You will need to ensure you can send an email from your server. Regretfully, this is outside the scope of our support. Please contact the Contact Form 7 support. Or, you might want to contact our trusted partners who caters X setup and customization needs. Please see https://community.theme.co/custom-development/

    Thank you for understanding.

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