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[Nharris321]

Hi Team,

A couple of things have happened to X after the migration to a new server.

1) I have updated all of my links using a link updated tool. The changes can be seen when a guest views them; however when you edit a page or post cornerstone fails to recognize the new url rewrites. When I save the page it saves it with the old urls displaying blank images.

2) When I zoom in using google map the website freezes.

3) When you view the desktop on mobile the screen freezes ever time a user scrolls up or down. I have optimized performance using a CDN and etc. I am also on a dedicated VPS server and the site still freezes on mobile. My hosting providers say there are conflicts in the theme

Thank you for the help I will follow up with the credentials.

[Nharris321]

This reply has been marked as private.

[Joao]

Hi There

Did you follow the guidelines for migration?

Please take a look on this link:

https://community.theme.co/kb/cornerstone-migration/

Hope it helps

Joao

[Nharris321]

Thank you for the resource guide. I have tried this as well as other search and replace tools. Although the tools seem to work on the front end they do not appear to work inside Cornerstone. The correct urls are even displayed in the body of the page/post code if you click “edit page” instead of “edit with cornerstone.”

[Rad]

Hi there,

Please try re-migrating it again using All in one migration plugin, you may try the database migration only. It should update the URLs accordingly. If not, you can then use Better Search Replace plugin to replace the faulty URLs.

Once done, you’ll have to flush your permalinks by resaving it at Admin > Settings > Permalinks. And make sure .htaccess file contains proper rewrites.

And also check your wp-config.php if there is any static URL. Please remove them and let WordPress decide which URL should it use.

Thanks!

[Nharris321]

Hi Team,

So sorry for the late reply. I have been doing everything I can to test as to why this is occurring. I have completed the above suggestions as well as completely trying the process over again and still cannot get cornerstone to function. I have included screen shot captures as to how the website appears both using and not using cornerstone.

At this current time I am at the point of no return with the software. This website is so dense with information and has over 50 pages I am going to do everything I can to resolve.If I try to edit outside of cornerstone I loose all of my information.

The site needs simple content changes and I cannot do this either.

Can you please help me with troubleshooting the issue?
Thank you so much for the help thus far!

[Rad]

Hi there,

I can see in your screenshots that map works, but yes, not on cornerstone preview. It’s a known map bug and we’re still working on it.

About the links and missing images, would you mind providing the correct login credentials?

Thanks!

[Nharris321]

This reply has been marked as private.

[Rad]

This reply has been marked as private.

[Nharris321]

Hi Rad,

Thanks for the update. I have made a backup of the site. I would love it if you could help me out with this as I have had the Host who migrated the site run a search and replace for this exact url.

Maybe we did not execute this correctly therefore I would appreciate it if you could extend your help.

Thank you so much for your help.

[Rad]

Hi there,

It should be okay now. What’s left is the javascript error originating from Gravity Form Recaptcha, you may contact the plugin author for this matter.

recaptcha__en.js:285Uncaught Error: ReCAPTCHA placeholder element must be empty

Thanks!

[Nharris321]

Thank you so much! I just noticed that things seem to be back to normal. The only thing now is that the top bar height takes over half the page after scrolling.

I know I have a string of code to change the .alt-color but I did not have anything to effect height.

Thanks so much!

[Nharris321]

Also the api keys in the gravity form settings have the correct credentials. Should I look in another place besides the plugin’s settings to see if something needs updating to fix the error? Or should I just contact the host?

Thanks again!

[Rad]

Hi there,

Please change this custom javascript

$('.x-sidebar .widget').addClass('fix_my_position').css({ top:$('.x-navbar').height(300) });

to this

$('.x-sidebar .widget').addClass('fix_my_position').css({ top:$('.x-navbar').height() });

As for gravity forms, I’m not really sure but the plugin author could help you find out what causing the issue.

Thanks!

[Author]

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