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  • January 9, 2017 at 1:05 pm #1322757
    rabideaulaw
    Participant

    Hi,

    I was in the process of setting up an intranet using the x theme and the ultimate member plugin.
    Upon noticing some compatibility issues, I searched and found that this is an issue that has been brought up.
    To be clearer, the issue is that the user pages can’t be found when using the x theme. As soon as I switched to a different theme they were accessible.

    Has any type of work around been found? The Ultimate Member plugin is phenomenal.

    Thanks,

    RL

    January 9, 2017 at 1:13 pm #1322764
    Joao
    Moderator

    Thanks for writing in! It sounds like you might be having an issue with a third party plugin or script. Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.

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