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[509WebDesigner]

Hello,

I cloned one of my websites that was already built to start a new website project. I purchased another X Theme license to go with the new URL however I cannot enter it because the cloning process kept the database intact and X now thinks it is already activated properly. Please give us back the ability to change the purchase code once it is entered.

PS
Invalidating the old site so I can add both is not an option so please don’t suggest it.

[Rue Nel]

Hello There,

Thanks for writing in!

an you confirm that you are fully updated? (Theme and Plugins)

Our latest versions are:
X Theme: 4.4.2
Cornerstone: 1.2.4

You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site. If you find anything to be out of date, you can review our update guide.

If you need to revalidate your site, please do the following:
1] Please go to X Addons > Home and revoke the validation (https://s3.amazonaws.com/community-themeco/app/uploads/2016/04/17110514/Capture53.jpg).
2] Please login to your account and revoke the license.
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.

And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://community.theme.co/kb/product-validation/

[509WebDesigner]

Thank you. The link was so small and not visible I didn’t even see it. Much better!

[Joao]

Glad to hear it,

Let us know if you need further help.

Joao

[Author]

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