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  • March 29, 2016 at 9:52 pm #857909
    armintz
    Participant

    I’ve installed the ‘church’ expanded demo on the same server before without issue so it’s unlikely my php/memory limits.

    I’m having no issues importing the Agency, Restaurant and Spa demos.. it’s just the Church demo that fails. Are you guys having server issues? I noticed issues with your site not loading earlier so maybe it’s related.

    Already have Cornerstone activated.

    Error goes from “Working on it…” to “Hang in there, trying to reconnect”… to “Experiencing technical difficulties”… to “We’re sorry the demo failed”

    Thanks

    March 29, 2016 at 10:16 pm #857955
    armintz
    Participant

    just tried it in a newly created subdomain with a fresh WP install and it uploaded fine…

    which doesn’t really make sense to me and i would still like to find the culprit to avoid another future headache.

    March 29, 2016 at 10:31 pm #857976
    armintz
    Participant

    I found the culprit on accident.

    After I imported the church demo I noticed the slider was missing. Realizing I forgot to activate the Revslider before the install, I tried to import the Church demo again, this time with the Revslider activated… the demo was once again throwing the error “We’re sorry the demo failed.”

    When I deactivate Revslider, the Church demo uploads fine.

    I’ve made no changes to the Rev slider settings, or added any slides, etc.

    This is a fresh install. Why is this happening? None of your other Expanded demos are suffering from this issue, which makes it even more baffling to me. I’ll send a private reply with my login in case it helps figure this out.

    March 29, 2016 at 10:59 pm #858025
    armintz
    Participant
    This reply has been marked as private.
    March 30, 2016 at 1:50 am #858238
    Lely
    Moderator

    Hi There,

    Thank you for the credentials. Please note that Revolution Slider supported version of the theme is V5.1.6. Please downgrade to this version. Then make sure Revolution Slider is active upon downloading the Church expanded demo content again. Do let us know how this goes.

    Always,
    X

    March 30, 2016 at 1:54 am #858241
    armintz
    Participant

    I activated the Rev Slider in the WP admin by going to Addons > Extensions – shouldn’t this automatically create the correct version that’s compatible with X, or am I misunderstanding how the Extensions work?

    I’ll check the theme folder and install that version of the slider with FTP… will report back on my results.

    Thank you

    March 30, 2016 at 2:19 am #858276
    armintz
    Participant

    Same issue persists with Revslider version 5.1.6… even after a fresh WP core install + fresh theme install.

    Again, no issues with any of the other expanded demos, it’s only the Church demo that won’t upload when RevSlider is activated.

    I’d love to know why this isn’t working, but I need to move on – can you simply send me a zip of the Church demo slider so I can import it manually?

    Thanks

    March 30, 2016 at 2:55 am #858309
    Christopher
    Moderator

    Hi there,

    Please update both X and cornerstone to latest version.

    There is a way to purge this cache and allow the importer to run fresh again. Just add &clean-cache to your URL. For example:

    http://example.com/wp-admin/admin.php?page=x-addons-demo-content&clean-cache

    Then try to import demo content again.

    Hope it helps.

    March 30, 2016 at 9:48 am #858832
    armintz
    Participant

    Updating to today’s maintenance update has not resolved this issue. Same with updating cornerstone. Same when adding &clean-cache to the URL.

    Same deal all around – deactivating Revslider and the expanded demo import goes through fine. With RevSlider activated the Church demo will not upload.

    Can you please send me the zip of the slider so I can move on while the bug is sorted? Thank you

    March 30, 2016 at 1:35 pm #859200
    Rupok
    Member

    Hi there,

    Thanks for writing back. You can download a slider from here to get started – http://revolution.themepunch.com/free-slider-exchange/

    There are lot of sliders of different styles and functionality.

    Hope this helps.

    Cheers!

    March 30, 2016 at 1:36 pm #859204
    armintz
    Participant

    I’m looking for the zip from the Church theme demo – that’s why I am using the expanded demo, so that I have that particular content.

    March 30, 2016 at 1:37 pm #859205
    armintz
    Participant
    This reply has been marked as private.
    March 30, 2016 at 9:44 pm #859963
    Rad
    Moderator

    Hi there,

    Sure, please download it here https://www.dropbox.com/s/1eakdnii7tfew13/church-home.zip?dl=0

    Thanks!

    April 8, 2016 at 5:07 pm #873392
    ThomoJames97
    Participant

    Hi,

    I’m having the same issue, and I’ve noticed a few others on this forums are as well. I’m starting to wonder if this is an issue from Themeco’s end, rather than within WordPress??? If so, is there a way to manually import the demo content for the Church theme?

    April 9, 2016 at 4:15 am #873933
    Rad
    Moderator

    Hi ThomoJames,

    I imported the same demo without any issues on my installation. It could be related to connectivity between your host and our server. Would you mind providing your site’s URL and admin login credentials in private reply? I like to check where it fails. And if possible, allow me to overwrite your site’s content by testing the import.

    There is no available files for manual import, none yet.

    Thanks!

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