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Posts
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Hello I had a bad surprise this morning, I did the update of X and the display of my entire website is broken. The Edge/IE display is OK but the Chrome version is broken.
What can I do? 🙁
http://awaodoriparis.com/fr/soutiens/Hey There,
Thanks for writing in!
The problem is in all the browser including Firefox and Chrome. Upon checking i am getting following error
Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://awaodoriparis.com/fr/wp-content/themes/x/framework/css/site/stacks/integrity-light.css.Can you please check the error log for me, it is mostly located in your root directory folder with a filename error.log or errorlog, or if you can’t find it please try asking your server what directory does php or apache keeps the error log file. and you can check the most recent error in there.
Thanks
Hi There,
To fix this issue, please take a look at this ticket: https://community.theme.co/forums/topic/update-to-4-3-3-site-issues/#post-782418.
Hope it helps 🙂
Now even some pages on Edge/IE are broken!
http://awaodoriparis.com/fr/home2016/Thanks, this solution is really complicated for me. I have very few knowledge in coding 🙁
Is any way to ask someone in X team to try to help me to resolve this problem?Hi,
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thanks for your quick answer but I follows your collegue’s instructions and I could manage by myself!
Thanks again
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