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[AndyDaupert]

Greetings.

I am updating a site from Salient to X. I have already installed X and child, however when activating, the Visual Composer elements are screwy. I have tried disabling the VC X Integration, but that doesn’t really help. Is there a way to do this without going through 300 pages looking for Visual Composer elements that aren’t working right.

I’m attaching a screenshot that shows what happens on one of the pages when X is activated.

[Friech]

Hi There,

Thanks for writing in! Can you confirm VC is active on your site? Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Cheers!

[AndyDaupert]

This reply has been marked as private.

[AndyDaupert]

This reply has been marked as private.

[Rupok]

Hi there,

Thanks for writing back. Currently X is not active. Do you permit us to switch the theme to check? Meantime make sure to update Cornerstone to latest version and install the bundled version of Visual Composer from X Addons menu.

Cheers!

[AndyDaupert]

You have permission to activate X. After inspection, please switch back to Salient child. I have updated X theme and Cornerstone. Also have verified that the X bundled Visual Composer is installed. The Visual Composer elements are still showing code on the pages while X is active.

Thanks so much for your help with this!

[Rue Nel]

Hello There,

When activating X or X child theme, you must make sure that X integration in Visual Composer is enabled.

This is what happened in your site. If there’s anything else, we can help you with, please let us know.

Best Regards.

[AndyDaupert]

This is what it looks like with X active and Visual Composer X Integration enabled…

[Rad]

Hi there,

The integration removes VC’s native elements. But it has an option to disable it, I went ahead and toggled off the Remove Native Elements.

And you should be doing your update and changes on a dev site. It may break your live one. I switched it back to Salient theme.

Thanks!

[AndyDaupert]

Perfect, thanks so much for the help, that is exactly what I need!

Yes, I probably should be using a dev site, just figured that going from one HTML5 theme to another couldn’t be too dangerous. Maybe I shouldn’t be that cavalier. At least I did full backups 😉

[Rue Nel]

You’re welcome! We’re happy to help you out.
If you need anything else we can help you with, don’t hesitate to open another thread.

[AndyDaupert]

Not sure if this thread is closed, but I have found some additional issues. I have attempted to center text and headings but cannot. Have tried the settings within the element, and also using CSS. Here is an example: http://www.48days.com/liveevents/coaching-with-excellence-live/ a little less than 1/3 way down the page is the text: “Includes more than $450 in physical product alone!” then each heading below that down the rest of the page is also not centering.

This page: http://www.48days.com/about-us/ has several elements (video embed, separator lines, extra space, etc.) which are not showing up at all. There is literally white space where these elements should be.

Any help?

[Christopher]

Hi there,

#1 Please set width to columns, see the attachment.
#2 You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Hope it helps.

[Author]

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